Uniphore

JULY 8, 2021

The position is based out of our offices in Alpharetta, Georgia. Jacada helps leading and growing companies simplify their customer experience and employee experience with the power of automation and AI. The rest of the core team is based out of Atlanta, and it would be ideal if you are in eastern or central time zones.

Sales 246

Sales B2B AI Customer Service 246

Fonolo

MAY 10, 2023

3 Notable Contact Center Conferences and Events Healthcare Contact Center Times Conference, June 7-9 Atlanta, Georgia Looking to embrace a new era and elevate your contact center to new heights? Join 3000 industry professionals to participate in these and other essential discussions.

Contact Center 87

Contact Center Healthcare Gaming Innovation 87

Comm100

JUNE 21, 2023

An AI chatbot such as Comm100’s can be set up to provide students with instant, around-the-clock support whenever they have a question. With the latest in generative AI, this bot can resolve up to 80% of all queries without any human support. However, with a chatbot, it becomes totally achievable.

Education 52

Education AI Engineering 52

Zendesk

FEBRUARY 14, 2022

Names matter, and that’s why it can be challenging to pick the right name—especially because your AI chatbot may be the first “person” that your customers talk to. Siri, for example, means something anatomical and personal in the language of the country of Georgia. Things to consider when naming a bot.

Customer Relationship 98

Customer Relationship Artificial Intelligence Social Media AI 98

Fonolo

MARCH 6, 2019

With outfits in Georgia, Arizona, and Texas, it’s a professional organization providing knowledge and opportunities for service centers, call centers, and other business operations. Live Better Electronically: AI and the Customer Experience. Learn more about it here. Organizations appear in alphabetical order. What’s Inside: .

Customer Service 102

Customer Service Contact Center Education Non-Profits 102

Qualtrics

APRIL 14, 2021

Originally wanting to be a neurologist, an experience during his time at the Medical College of Georgia changed his view on what was important. “I I did a rotation with a physician in southern Georgia who had been in private practice with years of experience. McGill thought healthcare would be interesting.

Healthcare 26

Healthcare Technology Technology AI 26

Steven Van Belleghem

NOVEMBER 10, 2020

So far, Walmart launched clinics in Arkansas, Texas, and Georgia and it is currently planning to open six additional locations around Atlanta and new Florida locations soon. On top of that it also offers free online wellness courses. An internet giant easing into the education industry.

Healthcare 98

Healthcare Customer Experience Education Manufacturing 98