Lumoa
NOVEMBER 30, 2022
Now, technologies such as AI and machine learning are driving highly personalized customer experiences. For many, the answer is found in conversational AI. Are you new to the world of conversational AI, or are you an expert simply looking to brush up on your knowledge? Incorporate a digital sales agent.
SugarCRM
OCTOBER 24, 2023
However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception. According to this Gartner study , almost 80% of CRM buyers today search for AI capabilities when deciding. Generative CRM: What Is It?
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SugarCRM
MAY 17, 2022
There’s a lot of innovation in the technology world and CRM market. With product innovation being a top priority for Sugar, we constantly improve our products based on our customers’ feedback. Let’s get a closer look at each edition and discover how can your business benefit from using them: Sugar Sell Premier.
SugarCRM
AUGUST 10, 2023
As such, CRM tools should align the following operations from a business needs perspective: Contact and lead management Sales pipeline tracking Customer interaction history Marketing automation Customer support ticketing Project management Invoicing Analytics At the same time, when looking at a CRM tool, IT leaders are driven in their decisions by (..)
Zendesk
APRIL 28, 2023
Your AI Agent Your AI Agent (Support) from Infinite Hooray is designed to take customer service efficiency and service experience to the next level. You’ll have an easy view of customers and their invoices, and be able to refund and cancel subs hassle-free.
Zendesk
MAY 24, 2023
Artificial intelligence (AI) can unlock savings and create better CX. Here are four ways manufacturers are using AI in customer support and seeing big results. What’s more, 66 percent agree that AI/bots have driven large cost savings over the past year. But now, AI can often troubleshoot without the need for human intervention.
Zendesk
MAY 9, 2023
Artificial intelligence (AI) can unlock savings and create better CX. Here are four ways manufacturers are using AI in customer support and seeing big results. What’s more, 66 percent agree that AI/bots have driven large cost savings over the past year. But now, AI can often troubleshoot without the need for human intervention.
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