Zendesk

NOVEMBER 3, 2023

In just a few short decades, the internet went from existing in science fiction media to a common tool with over 5 billion users worldwide. Recent technological breakthroughs have introduced generative AI to the masses, putting it on a faster track to popularity than the World Wide Web. Table of contents: What is generative AI?

AI 52

AI Machine Learning Artificial Intelligence ML 52

Aquire

MAY 24, 2021

According to the International Air Transport Association, demand for air travel decreased by 65.9 But with the right digital technology and protocols in place, your company’s response to these scenarios can actually help foster a great customer experience. Digital technology makes this possible. Delta Airlines.

Customer Service 105

Customer Service Net Promoter Score Social Media Omnichannel 105

Steven Van Belleghem

APRIL 27, 2021

And then the Grab team went into the field to explain the technology to these drivers at airports, shopping malls and gas stations. It works with governments, banks, insurers and telco players in order to make transportation and transactions safer, more affordable, and more reliable.

Customer Experience 104

Customer Experience Transportation Artificial Intelligence Government 104

Hodusoft

DECEMBER 10, 2018

Technologies are evolving so rapidly that making predictions of trends would be a challenging task. The architecture was born of necessity since, in the early days, PSTN ruled and it was necessary to follow a similar model with IP being the transport mechanism. Possibly, IP PBX, which operates in a separate SIP world, could change.

Social Media 49

Social Media Transportation AI Technology 49

Steven Van Belleghem

NOVEMBER 30, 2020

Every new technological revolution – from the first, industrial revolution, and the age of steam and railways to the current information age – produces giant pockets of power. Standard Oil – the American oil-producing, transporting, refining and marketing – was for instance ruled to be an illegal monopoly in 1911 by the U.S.

Customer Experience 98

Customer Experience Government Social Media AI 98

Zendesk

FEBRUARY 21, 2024

Evolving technology means customers are no longer limited to shopping locally. Inside sales is the process of selling remotely over various communication channels, like phone , email , messaging , or social media. Buyers are just a few clicks away from purchasing a product from a small business on the other side of the globe.

Sales 52

Sales Social Media CRM B2B 52

SurveySensum

JULY 19, 2023

Create Engaging Reward Programs Leverage the Power of Virtual Reality (VR) Surprise Them With Pop-up Shops Be Socially Responsible Surprise and Delight! Visitors can sit inside the cars, experience the touchscreen interface, and learn about advanced technologies.

Retail 40

Retail Customer Experience Social Media Customer Feedback 40