blog 5-tips-for-post-holiday-customer-support 
ClearAction
NOVEMBER 11, 2022
Gratitude Grows Gains from Customer Experience Strategies Lynn Hunsaker. In this holiday season, we’re reminded to ponder the good, express and celebrate thankfulness, and give gifts to convey appreciation for our relationships. Social: trustworthy, likeability, social support, strength of friendships and romances and family.
Customers That Stick
DECEMBER 15, 2014
Welcome to the Monthly Mash, a mashup of tools, tales and tips on customer service and the customer experience from around the blogosphere. Thoughts on the Customer: The Sympathetic Holiday Shopper. of respondents said they have “felt sorry” for retail workers who work on holidays. VOLUME 37: November 2014.
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Win the Customer
DECEMBER 24, 2015
The final two months of the year can represent up to 40% of overall sales for the year for some companies, making the holiday season a critical time of the year especially for consumer-focused organizations. It’s important that during this rush, you can keep your current customer base happy and attract new sales.
Intercom, Inc.
SEPTEMBER 26, 2018
In the world of recurring revenue, SaaS companies realize they need engaged customers if they are to grow a healthy, sustainable business. This is where having a solid customer engagement strategy comes in. Nowadays, you have to win over your customers month after month just to keep the lights on. What is customer engagement?
Beyond Philosophy
NOVEMBER 28, 2017
To offer a better gauge of perceived value and customer experience, and better understand purchase decision drivers, it was necessary to put greater emphasis on the emotional. In this post, we are addressing the perceived value influence of emotions and memory on b2b and b2c customers. Back to the Hierarchy. Stimulated.
1 to 1
JANUARY 18, 2022
Customer service interactions can quickly evolve, requiring different channels and tools. Leading contact centers understand that each person and tool has its strengths and weaknesses, and create a better customer experience when combined appropriately. It allows customers to quickly receive answers to simple or common questions.
ProProfs
MAY 4, 2023
In this blog post, we’ll learn about using quizzes to engage employees and boost productivity. In this blog post, we’ll learn about using quizzes to engage employees and boost productivity. For example, they may deliberately provide poor customer service to hurt the company’s revenue. Let’s get right into it!
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