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Four Must-Haves for Building Long-Term Work-From-Home Success

Execs In The Know

This blog post is dedicated to surfacing four of the most notable ideas from the conversation — call it the four “must-haves” for creating successful WFH programs and partnerships. #1 What happens when each workspace is as varied and diverse as each agent’s unique home and specific living situation?

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Looking to Boost Your CX? Boost Your Agent-Focused Employee Experience First

Execs In The Know

For businesses that specialize in providing top-tier CX, staying on top of agent-focused employee experience is a priority. What does a positive agent-focused employee experience look like? Enter the agent-focused employee experience. A truly positive employee experience extends beyond salary considerations.

CX 64
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10 B2B Manufacturing Feedback Tools to Use in 2023

SurveySensum

And in this blog, we will explore the top 10 manufacturing feedback tools that can redefine your interactions with clients. 5) Freshdesk Multi-Channel Support Ticketing System Automation Free trial available Starts at ₹999 /agent/month 4.4 (5) Let’s dive in together and explore the world of B2B manufacturing feedback tools.

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Guest Post: 2023 Top 5 Unified Communications Predictions

Shep Hyken

Delivering continued support during all phases of the customer relationship and adapting the UC technology stack as needs change will – predictably – be a key differentiator. And the most agile and adaptive providers will be best positioned to navigate what is likely to be another unpredictable year.”.

AI 65
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What is digital transformation? Definition, examples & importance

Zendesk

Revamping processes to adapt to customers’ needs. Moving to a remote-first workspace. Adapting based on changing customer needs was already built into their culture because forward-thinking leaders armed their companies with technologies to be agile and embrace transformation. Read the blog.

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Top 15 Best Online Business Tools to Skyrocket Growth [2022]

Aquire

Acquire’s pricing is based on team sizes, usage, agent seats, and more. #2 Dashboards bring all of your work together in a high-level overview, enabling you to track progress from any area in your Workspace and use resources effectively. How much does Acquire cost? 2 ClickUp – Work Productivity.

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20 Customer Service Skills Operators Need to Succeed in All Support Channels

Comm100

For this reason, it’s imperative to remain open-minded to all the things that come your way, and adapt in order to provide excellent support. To learn more about the subject, read these tips from an FBI agent. To take politeness to the next level, take some time to read our blog post on building positive customer service phrases.