Help Scout

AUGUST 15, 2018

To build an inclusive company culture, however, we need to understand how people from all backgrounds feel about their workplace, so we have to ask the questions. Now in August 2018, we have new data and insights to share and continue the conversation. Meaningful diversity work is more than just representation and numbers.

Legal 40

Legal Engineering 40

Help Scout

NOVEMBER 5, 2018

If I have to be reminded that “cripple” isn’t a word we should be throwing around, how many instances in our ~six years of blog backlog have we used similarly careless language? I decided to audit the blog, HelpU , and our other resources for ableist and other problematic language. Inclusive Language in Four Easy Steps.

Legal 40

Legal Engineering Customer Experience 40

Help Scout

OCTOBER 30, 2018

At a time when competition for excellent tech talent is stiff, everyone wants to know the secret sauce: How do you consistently hire skilled people who add value and remain mindful about building balanced, diverse companies — all while growing revenue? Center your recruiting strategy on diversity/inclusion best practices.

Engineering 40

Engineering Start-ups Close the Loop Gaming 40

Intercom, Inc.

AUGUST 15, 2018

I hosted Nick on the podcast, where we discussed the differences between management and leadership, fostering diversity in tech, and more. To promote tech leadership skills among women and people of color, leaders should create a safe environment to discuss diversity and inclusion initiatives honestly.

Engineering 141

Engineering Gaming Start-ups Machine Learning 141

Doing CX Right

JULY 24, 2019

Stacy : (01:08) I joined Schindler summer of 2018. She has her own blog, which is DoingCXRight.com, and talks about all topics related to customer experience. Stacy : (03:00) I started my blog a couple of years ago, and, I have to say that I never imagined what the platform would do for me. Sarah: (03:43) Very cool.

NPS 40

NPS Net Promoter Score CX Close the Loop 40

Qualtrics

JANUARY 30, 2019

In addition, the program experience provided an opportunity for leaders to meet and learn from their peers across the organization (internationally), and to gain diverse perspectives and build relationships. Diversity and inclusion is an important value for us, both as a company and in the content we create for our audience.

Entertainment 20

Entertainment Start-ups Technology Technology 20

ProProfs

JUNE 21, 2020

In this blog post, we’ll be focussing on the State of New York. In fact, along with Texas and Florida, New York filed the most number of sexual harassment charges with the Equal Employment Opportunity Commission (EEOC) and Fair Employment Practices Agencies (FEPAs) in the fiscal year 2018. Watch What Is Sexual Harassment Training?

Compliance 91

Compliance Legal Education Government 91