SurveySensum

FEBRUARY 27, 2024

In fact, happy and satisfied employees are 13% more productive than unhappy and dissatisfied employees. Because when you are satisfied, you are more engaged, productive, and likely to contribute meaningfully to the organization’s goals. Satisfied employees are more motivated and engaged in their work.

Healthcare 52

Healthcare Net Promoter Score Start-ups Customer Satisfaction 52

Logicalware

JULY 30, 2021

The future of work is likely to be hybrid — with more employees wanting flexible working in the wake of the pandemic. In this blog, Puzzel CMO Jonathan Allan reflects on what this could mean for contact centres. And we’ve also learned much more about human behaviour and the diverse ways in which we think and perform.

Compliance 59

Compliance Omnichannel Innovation Customer Service 59

ProProfs

MAY 4, 2023

In this blog post, we’ll learn about using quizzes to engage employees and boost productivity. They go above and beyond to produce high-quality output while meeting deadlines. On that note, let’s learn more about why workforce engagement is crucial for every organization. If yes, we have great news for you.

Net Promoter Score 52

Net Promoter Score Start-ups Sports Innovation 52

Doing CX Right

JULY 24, 2019

I’m your host, Sarah Nicastro. She has her own blog, which is DoingCXRight.com, and talks about all topics related to customer experience. Stacy : (03:00) I started my blog a couple of years ago, and, I have to say that I never imagined what the platform would do for me. IS THERE ANY DOWNSIDE TO USING NPS?

NPS 40

NPS Net Promoter Score CX Close the Loop 40

Intercom, Inc.

AUGUST 15, 2018

I hosted Nick on the podcast, where we discussed the differences between management and leadership, fostering diversity in tech, and more. If you enjoy the conversation, check out more episodes of our podcast. Darragh: You wrote a blog post recently about the impact of having sponsors during your time at Microsoft.

Engineering 141

Engineering Gaming Start-ups Machine Learning 141

Intercom, Inc.

APRIL 12, 2018

Considering Zack’s background as a designer, I recently hosted him on our podcast to learn how growth and design are intertwined. We also cover why Dribbble has remained invite-only, how grassroots events have grown the Dribbble brand, and much more. If you enjoy the conversation, check out more episodes of our podcast.

Start-ups 215

Start-ups Non-Profits Sports Education 215

Hodusoft

AUGUST 23, 2023

The emergence of application service providers (vendors that provided a level of service for remote application hosting) in the 1990s started the evolution of MSPs. In this blog post, we will discuss what multi-tenant IP PBX software is, how it benefits MSPs, and how MSPs can choose the right software as per their business needs.

CRM 52

CRM Technology Technology Customer Relationship Management 52