ProProfs

JULY 16, 2021

Whether you own an online retail store or a brick-and-mortar, it always makes a difference to train your employees in their trade. In this blog post, I’ll be unboxing everything worth knowing about retail training programs. Solution: Online learning platforms make it easy to plan training around your employees’ busy schedules.

Retail 52

Retail Sales Start-ups Customer Service 52

ProProfs

MARCH 19, 2013

Ask yourself these questions before you buy one: What is your role and w hat are you looking for : Are you a teacher looking to create an online exam? Are you an online marketer who requires an online tool for creating quizzes and surveys to add to your blog or website? Tracking and analyzing results and reports online.

Social Media 53

Social Media Education Sales 53

Fonolo

OCTOBER 26, 2023

A study from the MIT Sloan Review found that customer service expectations had two levels: desired (what the customer hopes to obtain) and sufficient (what the customer would find acceptable). In a nutshell, customers expect companies to communicate with them on their preferred channel, be it in person, online, or on the phone.

Customer Expectations 81

Customer Expectations Social Media Contact Center Customer Service 81

Shep Hyken

JUNE 3, 2022

He shares tips to help you encourage your customers to give you excellent reviews. Some customers will willingly leave positive reviews on your website or other sites, but you may have to encourage other customers to do the same.? Despite the benefits of great online reviews, it can still be challenging to have clients do it.? .

Social Media 65

Social Media Customer Feedback Customer Service 65

Zendesk

APRIL 15, 2022

From follow-up stats to sales productivity figures, here are 73 important sales stats that should be on your radar for 2022. Follow-up sales stats. Follow-up stats. Cold calling sales stats. Social selling sales stats. Lead qualification stats. Sales funnel facts. Sales call facts. Sales funnel facts.

Sales 52

Sales CRM Social Media B2B 52

SurveySensum

JANUARY 23, 2024

Did you know that the average attention span of an online user is now shorter than that of a goldfish, lasting just about 8 seconds? The stats highlight the fact that the optimal length of a survey is a critical consideration given the prevalent issue of “ time poverty ” among consumers. Yes, that’s absolutely true!

Customer Feedback 52

Customer Feedback Start-ups Touchpoint Gaming 52

Intercom, Inc.

AUGUST 1, 2019

I worked at a company called SoFi, which is an online student lender, and has other products. But of the ones that have shut down, I read the stat that no one has defaulted on their credit card payments. Michael: One of the things we’ve done that’s really spoken to our customers is that we launched a blog pretty early.

E-commerce 36

E-commerce Start-ups B2B Retail 36

Fonolo

JULY 16, 2014

A study from the MIT Sloan Review found that that customer service expectations had two levels: desired (what the customer hopes to obtain) and sufficient (what the customer would find acceptable). In a nutshell, customers expect companies to communicate with them on their preferred channel, be it in person, online, or on the phone.

Customer Service 67

Customer Service Customer Expectations Social Media Contact Center 67