Zendesk

MAY 25, 2022

I have been working in CX for six or seven years. Susana de Sousa spent four years working on Airbnb’s Customer Experience. You’ll follow her for the short, simple intros to complicated concepts—but you’ll stay for the great podcasts, blogs, and books. Make sure you tag me so I can say “Hi” right back.

CX 98

CX Social Media Start-ups Sports 98

SurveySensum

NOVEMBER 10, 2023

Well, with this blog we will list out the top 9 website feedback tools that you choose to effectively analyze your user behavior and enhance your website user experience. It analyzes inbound marketing traffic to identify which campaigns are working best. What are the best tools out there? What is a Website Feedback Tool? per month.

Sentiment Analysis 52

Sentiment Analysis Actionable Insights Social Media Start-ups 52

ProProfs

OCTOBER 4, 2022

Once you’re done reading this blog, you’ll know everything about leveraging online assessments for compliance success. To that end, conducting refresher quizzes and tests works even better than retraining. For example, taking an OSHA compliance program assessment can help employees stay safe and healthy at work. .

Compliance 52

Compliance Finance Government Agriculture 52

Comm100

NOVEMBER 8, 2017

How can you tell who will treat your customers with kindness and compassion – who will work diligently to provide them with the solutions and the support that they are reaching out for? When everyone is in, working to lower a queue, your agent should be a team player and help achieve that goal. Positivity.

Customer Service 42

Customer Service Start-ups Construction Customer Satisfaction 42

ProProfs

JANUARY 26, 2023

In this blog post, we’ll take you through the best exam software in 2023, so you can make an informed decision when looking for the right tool for your requirements. Assign multiple tags to your questions to retrieve a specific set of questions whenever you need. Question Bank: Centrally store all questions in folders.

Education 52

Education Start-ups AI Close the Loop 52

Zendesk

JULY 30, 2021

This integration connects with your Crowlingo deep learning models to automatically tag new incoming tickets by the criteria you define, such as Topic, Issue, Priority, or Sentiment. ViiBE for Zendesk promises the best remote diagnosis thanks to live video stream combined with AR and collaborative tools. Verse for Sell. ViiBE for Chat.

E-commerce 52

E-commerce Construction Sales Government 52

Intercom, Inc.

SEPTEMBER 22, 2022

They work with consulting firms, hire their own analysts, buy data management software. But the fact is that a large portion of the employees – developers, marketers, product managers (whose work depends on an intimate understanding of the customer) – rarely, if ever, interact with them. And then you can use that across the business.

Start-ups 138

Start-ups Invoicing Education Sales 138