CommBox

OCTOBER 11, 2021

Today, 18% of all retail sales are online transactions – approximately 1 out of 5 sales. of total holiday season retail sales. 66% of online buyers choose a retailer based on convenience, while only 47% choose a retailer based on price/value. 59% of online purchasers are aware of social commerce.

Sales 52

Sales Omnichannel Social Media Retail 52

CommBox

SEPTEMBER 23, 2021

Businesses across various sectors such as the financial industry, healthcare, and retail understand how exceptional chatbots are, as seen by a 67% increase in chatbot adoption within businesses between 2018-2020. . So the question remains; How exactly do you create a great chatbot for your business? What are Chatbots? .

Real Estate 59

Real Estate Machine Learning Finance Healthcare 59

CommBox

SEPTEMBER 13, 2021

Powered by machine learning capabilities, chatbots learn to understand human behavior, communicate more naturally and constantly improve the customer experience. Use chatbots to drive business growth. (© Chatbots increases sales by an average of 67% , according to business leaders. . What are Chatbots? .

Sales 98

Sales AI Healthcare Omnichannel 98

CommBox

NOVEMBER 1, 2021

Sales Sell Selling Commerce Costs Profit Retail Concept. The following are some examples: Predictive Lead Scoring Needs Lots of Data : To accurately predict the Lead Score, you’ll need a massive data set of consumers to train the machine learning model and identify your customers’ behavioral patterns. .

Machine Learning 52

Machine Learning Artificial Intelligence Sales Predictive Analytics 52

SurveySensum

JULY 20, 2023

This will help you identify touchpoints with the friction, take the required action, and improve the overall retail experience. To address this, we have put together a comprehensive guide that provides insights into common pain points in both digital and in-store retail experiences , providing actionable strategies to resolve them.

Retail 52

Retail Customer Feedback CX Social Media 52

SurveySensum

APRIL 5, 2022

Analyze and identify top customer complaints and sentiments automatically using machine learning and artificial intelligence-enabled text and sentiment analytics. ? Yeah, SAP owns Qualtrics, and it works best in multiple industries like healthcare, finance, tourism, retail, automobiles, etc. Text and Sentiment Analytics.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

Lumoa

FEBRUARY 9, 2023

The most important AI technologies, that are relevant for analyzing customer feedback, fall in the area of natural language processing (NLP) and machine learning. By leveraging customer experience design, businesses can create customer experiences that drive customer loyalty and business growth. It’s simple.

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178