Lightico

APRIL 18, 2024

IDP is a technology that uses artificial intelligence and machine learning to automate the extraction of data from documents. This technology is great for industries that handle a lot of paperwork, like finance, healthcare, and legal services. This minimizes the risk of non-compliance fines and penalties.

Data Entry 52

Data Entry Invoicing Machine Learning ML 52

Uniphore

SEPTEMBER 22, 2021

AI-powered interaction analytics gives you real-time insights to guide your agents and optimize the conversation as well as post-interaction analytics to inform customer experience decisions and strategies, automate and improve compliance and quality control, and improve agent performance. Intent recognition and analysis.

Unstructured Data 100

Unstructured Data Machine Learning Contact Center AI 100

SurveySensum

DECEMBER 29, 2023

In today’s dynamic healthcare landscape, enhancing the patient journey stands as a paramount goal. Recognizing this significance, healthcare institutions are increasingly turning to a powerful solution. Recent statistics underscore the pivotal role patient experience plays in defining the quality of care provided.

Healthcare 52

Healthcare Artificial Intelligence Text Analytics Innovation 52

Lightico

JUNE 29, 2023

The 1900’s witnessed significant advancements in signature technology. Businesses across industries, including finance, real estate, healthcare, and more, have embraced electronic signatures to streamline their operations. 20th Century: Reliance on ink and paper signatures restrict the speed and convenience of document authentication.

Legal 52

Legal Real Estate Machine Learning Artificial Intelligence 52

Lumoa

APRIL 28, 2024

Medallia expanded its capabilities with its acquisition of Mindful , the global leader in contact center callback technology in 2022. Medallia ’s AI feature is called ‘ Ask Athena ‘ and uses machine learning to discover data trends such as sudden increases in negative customer feedback.

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

Neosperience

MARCH 18, 2020

Artificial Intelligence and Machine Learning can offer real help against Covid-19. We created a team of experts working with our technologies to develop screening algorithms that support the health system. Data collected anonymously in compliance with privacy legislation.

Artificial Intelligence 52

Artificial Intelligence Machine Learning Non-Profits Hospitality 52

DMG Consulting

AUGUST 10, 2018

Recent advancements in artificial intelligence (AI) technology coupled with consumer preference for digital channels, is driving interest in and adoption of intelligent virtual agents (IVAs) and a related technology, robotic process automation (RPA). Technology. Applications that Improve the Customer Journey. How it Works.

Artificial Intelligence 78

Artificial Intelligence Machine Learning Contact Center Legal 78