What is NPS? The Ultimate Guide to Measuring and Improving Your Net Promoter Score
Aquire
SEPTEMBER 28, 2021
The Net Promoter Score (NPS) is a popular metric that measures customer loyalty and satisfaction. It predicts customers’ impressions of a brand based on the likelihood of a positive recommendation. What is Net Promoter Score? This means that the NPS score range is between -100 and +100.
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