Callminer

APRIL 21, 2020

Learn more about how gamification can help boost call center agent performance by downloading our white paper, Using Gamification to Improve Contact Center Performance. The role of a call center manager is complex and challenging. Meet Our Panel of Call Center Managers & Business Leaders: Adeel Shabir. Hassan Alnassir. Ben Winter.

Gaming 182

Gaming Non-Profits Contact Center Sales 182

ProProfs

DECEMBER 24, 2020

What are the Most Frequently Cited OSHA Standards? How to Create an Effective OSHA Training Program. This blog post answers some of the most pressing questions about OSHA compliance training, including how a well-designed and engaging OSHA course can be a vital element for your business. Table of Contents. Introduction.

Compliance 52

Compliance Construction Education Hospitality 52

Qualtrics

APRIL 14, 2020

Social isolation, employment uncertainty, and the virus itself have combined to shock the health and wellbeing of employees around the world. And while leaders are rightly focused on the physical effects of the COVID-19 pandemic, there’s another global challenge emerging: mental health. to say their mental health has declined. Stress and Anxiety.

Healthcare 59

Healthcare Start-ups Education 59

Fonolo

AUGUST 29, 2019

How can they survive and thrive in the face of so many variables? Note: These experts, who generously gave their time and know-how to this article, appear in alphabetical order by surname. Every year we ask: What can contact centers do to bolster their productivity, efficiency, and customer service offerings in the future?

Contact Center 121

Contact Center AI Technology Technology 121

Intercom, Inc.

MAY 16, 2018

Sure, they probably know enough to build a landing page for capturing email addresses, but do they know what to say on that page and how to say it? Do they know where to go to promote their product, and how to do it once they get there? In this article, you’ll learn how to: Understand the role of product marketing.

Start-ups 223

Start-ups Education Engineering Sales 223

SurveySensum

JULY 14, 2020

As a VP Analyst for Customer Experience at Gartner, Augie Ray has been helping Fortune 500 firms to understand CX, how to succeed, how to gauge results, and how to make CX matter to the stakeholders. Customer Experience has become a top priority for businesses in 2020. LinkedIn : [link]. LinkedIn : [link]. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Comm100

NOVEMBER 6, 2017

Facebook is 13 years old, and LinkedIn is almost 15 (not to mention the sites that came before these, like Myspace and blogs that started as early as the late 90’s). Free Download] How to Structure Your Website for Better Conversion. Unfortunately for business owners, the path to social media success is riddled with potential disaster.

Social Media 59

Social Media Customer Service Start-ups Legal 59