SurveySensum

JANUARY 16, 2024

In this article, we’ll share with you the importance of customer feedback for product development and business innovation. Read on to learn how to get and work on such feedback for developing and shaping new products for your company. So, how do you use customer feedback to shape products for guaranteed business innovation?

Innovation 52

Innovation Non-Profits Social Media Customer Feedback 52

SurveySensum

JANUARY 16, 2024

In this article, we’ll share with you the importance of customer feedback for product development and business innovation. Read on to learn how to get and work on such feedback for developing and shaping new products for your company. So, how do you use customer feedback to shape products for guaranteed business innovation?

Innovation 52

Innovation Non-Profits Social Media Customer Feedback 52

Hodusoft

FEBRUARY 1, 2023

The latest trends and innovations in business phone systems for the banking industry include features such as cloud-based solutions, AI-powered virtual assistants, and integration with other communication channels such as email and chat. What to look for in a business phone system for banking and finance?

Finance 52

Finance Omnichannel Social Media Artificial Intelligence 52

Logicalware

NOVEMBER 23, 2023

Xiaopeng envisions its future in two key aspects: as a productivity booster and as an innovation accelerator. Examples shared during the presentation showcase how AI co-pilots, such as Microsoft 365 copilot, can significantly enhance productivity for employees across various industries, from sales and finance to customer service.

AI 52

AI Artificial Intelligence Sentiment Analysis Innovation 52

Comm100

NOVEMBER 25, 2020

Much of this speculation revolves around how to use these innovations to enhance customer service efforts, which has become such a crucial component of organizational growth today. Instead, social media, forums, review sites, and communities have all become important parts of the customer service ecosystem.

CRM 52

CRM AI Customer Service ML 52

Steven Van Belleghem

APRIL 27, 2021

Diversification has become a big part of innovation, and Grab is completely on board with that trend. In 2018, it then went on to launch Grab Financial, which offers payment, insurance, and financing services. Few innovation approaches match the speed and convenience of creating an ecosystem with smart partnerships.

Customer Experience 104

Customer Experience Transportation Artificial Intelligence Government 104

CommBox

SEPTEMBER 13, 2021

Powered by machine learning capabilities, chatbots learn to understand human behavior, communicate more naturally and constantly improve the customer experience. The top 5 industries profiting from the adoption of chatbots are real estate (28%), travel (16%), education (14%), healthcare (10%), and finance (5%).

Sales 98

Sales AI Healthcare Omnichannel 98