Zendesk

SEPTEMBER 27, 2022

Secretary of Transportation, said of this summer’s travel woes. Things have gotten so bad that on September 1, the Department of Transportation launched an online dashboard to help air travelers keep track of cancellations and delays. These channels include phone, email, social media, chat, and instant messaging.

CX 52

CX Social Media Transportation Omnichannel 52

Qualtrics

FEBRUARY 11, 2019

In 2018, health care providers invested in a number of digital services such as online bill pay, social media presence, and a 24/7 nurse hotlines. Social determinants of health (e.g.

Healthcare 52

Healthcare Hospitality Hospitality Transportation 52

Comm100

NOVEMBER 27, 2017

A hospital in Chicago received 700 telephone calls about Tylenol in one day. People in cities across the country were admitted to hospitals on suspicion of poisoning by cyanide. The incident made Domino’s one of the first companies to take a major hit thanks to social media. Have a social media response team.

Social Media 120

Social Media Non-Profits Legal Manufacturing 120

Qualtrics

APRIL 25, 2019

In recent years, people have begun to want more patient-centered care, at the exact same time hospitals have faced even tougher budgetary constraints. In 2018, there was greater investment in a number of digital services such as social media presence and 24/7 hotlines. Social determinants of health (e.g.

Healthcare 20

Healthcare Hospitality Hospitality Transportation 20

Intercom, Inc.

FEBRUARY 4, 2021

The use of the burning of fossil fuels for energy, the use of fossil fuels for transport, then animals basically. And if you solve those three problems, energy, transport, animals, and the use of animals for food, then you’ve solved climate change, ostensibly. And then transport’s a big problem.

Transportation 183

Transportation Gaming Agriculture Start-ups 183

Comm100

AUGUST 23, 2018

What this means is big news for business: More people across the globe are now using messaging apps over social media. According to Jake Leeman, senior technical strategist at Sandbox Agency, “AR allows us to transport our brands , products, and stories directly into the consumer’s world.”. billion monthly users worldwide.

Customer Service 40

Customer Service Hospitality Hospitality Omnichannel 40