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Supercharging Your Tech Stack: The Relationship Between Your Customer Success Platform and CRM

Totango

In this series, we will discuss a different integration that Totango offers to help harness the powers of all of your technology platforms into one dynamic customer success platform to improve your team’s efficiency and take your customer success to the next level. Integrate with Totango – #1 Customer Success Platform.

CRM 69
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Unwrapping new integrations

Zendesk

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Apizee Apizee (Support) is a remote assistance video chat that enables customer service teams to increase customer satisfaction. SIRP makes it easy for security teams to quickly realize value through automation playbooks.

AI 52
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Top CSAT Tools to Measure Customer Satisfaction

SurveySensum

Top CSAT Tools SurveySensum Qualtrics SurveyMonkey GetFeedback Nicereply NICE Satmetrix InMoment Jotform Formstack Survicate Delighted Google Forms MS Clarity Hotjar Hootsuite Conclusion Best CSAT Survey Tools in 2023 Following is a quick overview of the pricing of each CSAT survey tool and the user rating we got from the G2 platform.

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Kicking off Totango’s Spring Product Release – Belize

Totango

Better collaboration with your team members: Use Totango to capture all of your customer interactions. Improved CSM efficiency: Personal Agendas help your team work smarter . MS Dynamics CRM integration! Stay Safe, Ravit and the Totango team . This week we deliver more ways to Stream data to Totango.

CRM 62
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Top 10 Employee Feedback Tools in 2024 for a Thriving Workplace

SurveySensum

Integration: Confirm that the feedback tool seamlessly integrates with your existing HR software or management systems, enhancing accessibility and tracking. Look for options with APIs or integration features compatible with popular HR systems. Pros: Gauge employees’ and teams’ views of your workplace vibe.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Coping with unanticipated upticks in demand, staff turnover, and other common call center challenges only further complicate matters for managers working to create an efficient, productive, and effective team. She is now working at Baceline Investments helping the Leasing Team acquire and retain tenants.

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What’s new in CustomerXM? The latest experience innovations from Qualtrics

Qualtrics

Optimize your digital experience with our new integration with Adobe Launch. With the Adobe Launch integration, you can quickly create and deploy feedback Intercepts across all of your digital properties. Our new conversation API streamlines our integration into Facebook Chat. Adobe Launch – scale your digital CX program.