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Sprinklr named to IDG Insider Pro and Computerworld’s 2021 list of 100 Best Places to Work in IT

Sprinklr

We were selected as one of 100 top organizations due to our focus on creating an enriching workplace where professionals innovate, learn, and grow by working with cutting-edge technologies. These professionals wake up every day excited to work at Sprinklr for a number of reasons: Career Growth.

CXM 96
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Speech Analytics and AI Is a Winning Combination

DMG Consulting

Speech analytics is getting a new lease on life courtesy of artificial intelligence (AI), machine learning, and the digital transformation. These applications are being pushed to the next level by more advanced AI-enabled technologies, like supervised, semi-supervised, and unsupervised machine learning and predictive analytics.

AI 48
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Tray.io’s VP of Marketing Alex Ortiz on embracing the era of automation

Intercom, Inc.

As the SaaS industry enters a new decade, marketing technology continues to command a huge chunk of companies’ expenditures – more than a quarter of the total budget, according to Gartner. Here we are in 2020 with much better data collection than we’ve ever had. Alex contends that anyone can do the same.

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Confirmit Genius: Mining for Hidden Truths in Free-form Content

Confirmit

Confirmit Genius is an advanced Text Analytics platform that uses the latest Machine Learning technologies to help you draw meaning from unstructured content. With Confirmit Genius, you can build your own advanced feedback programs that deliver higher quality results much faster than traditional feedback techniques.

VOE 40
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DMG Consulting Releases 2017 – 2018 Speech Analytics Product and Market Report

DMG Consulting

DMG’s 12 th annual edition of this Report provides a comprehensive review and unparalleled analysis of the competitors, products, features, pricing, payback, and trends and challenges in this complex technology sector. DMG expects leading vendors to design new algorithms targeted at a variety of enterprise opportunities.

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11 best Voice of the Customer tools to listen to your customers effectively

SurveySensum

This automated text extraction process helps you structure your data and identify critical texts, tags, etc., in seconds using machine learning. Semantria Storage and Visualization (SSV) allows you to collect, store, and analyze texts to generate reports and structure data to identify trends. . Integrations.

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Catch up with New at Intercom, our fall product launch event

Intercom, Inc.

It acts as a customer hub with machine learning-powered content suggestions. We have a space called help for customers to get help themselves where they can search and browse your whole knowledge base with machine learning-powered content suggestions. For example, we have a space called home that you see here.

Start-ups 118