Beyond Business Hours: 5 Best Practices for Shifting to 24/7 Service [Minus the Extra Cost]
CommBox
AUGUST 9, 2023
Unfortunately it is one that customers often encounter when trying to connect with a business outside of ‘regular’ business hours, such as on weekends or holidays. In today’s fast-paced world where customers demand round-the-clock service, this scenario lowers overall customer satisfaction.
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