Sprinklr
OCTOBER 20, 2021
When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Social media is now ubiquitous to the customer experience. Capture actionable consumer insights.
SurveySensum
APRIL 16, 2024
While testers gain more app functionality knowledge by sitting with engineers, the engineers understand the quality risks better. For example, addressing a complex usability issue requires close collaboration between design and engineering. It also encourages the DevOps approach for faster development processes.
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Lumoa
FEBRUARY 28, 2023
They’ve been doing it for years, but with the continuing proliferation of social media platforms, their voices are only getting louder. However, a robust Voice of the Customer program also uses things like customer conversations, social media, and website behavior as inputs. It can almost feel paralyzing.
SugarCRM
MAY 28, 2024
There are several methods you can use to reach your customers in this stage , from social media, search engine marketing, SEO, etc. These tools collect and analyze data from various channels—social media, email, website interactions—and segment customers based on their behavior and preferences.
SurveySensum
FEBRUARY 20, 2024
These include forms and surveys, interactions on social media (especially in the comments section), analytical platforms like Google Analytics, customer support channels, and community forums. This strategy will help you optimize content to rank well in search engine result pages depending on each region or country you are targeting.
SurveySensum
FEBRUARY 26, 2024
These experts will provide you with end-to-end support, from launching your first survey to analyzing the result, creating actionable insights, and finally implementing them to get results. A well-presented and analyzed survey data from where actionable insights can be derived effortlessly. The result?
Logicalware
MAY 24, 2023
Consorte engineered one of the pioneering cloud-based contact centre solutions, setting the groundwork for what would eventually evolve into Puzzel. Advanced contact centre software emerged, seamlessly integrating telephony, email, chat, and social media interactions into a unified platform.
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