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What is AI transparency? A comprehensive guide

Zendesk

What is AI transparency? AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. Simply put, AI transparency is like providing a window into the inner workings of AI, helping people understand and trust how these systems work.

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Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value

Hodusoft

Web chat, social media, email, text messages, instant messages, video calls, and more. BPO centers excel in providing support across various communication channels, including phone, email, chat, and social media. BPO centers leverage advanced technologies, such as AI and chatbots , to streamline customer interactions.

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Best Chatbots – Top AI Chatbot Technology in 2020

Comm100

You know that the best AI chatbots reduce operational costs and provide cost effective 24/7 availability. We’ll cover some of the best AI chatbot technology in the field, then give you some tips on how to make your final decision. Ada’s AI customer service bot helps you personalize automated customer experience.

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Best Chatbots – Top AI Chatbot Technology in 2021

Comm100

You know that the best AI chatbots reduce operational costs and provide cost effective 24/7 availability. We’ll cover some of the best AI chatbot technology in the field, then give you some tips on how to make your final decision. Ada’s AI customer service bot helps you personalize automated customer experience.

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Guest Post: 2023 Top 5 Unified Communications Predictions

Shep Hyken

Generative AI will take off, resulting in an overload of content. Generative AI can create content automatically. In the contact center, Generative AI can produce content for agent coaching. The first is raising employee education and vigilance in avoiding ransomware, phishing, and other threats.

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Boost Your E-commerce Customer Service With These 4 Best Practices & Improvement Ideas

MattsenKumar

Remote Compliance Management: With an unprecedented rise in remote work, government and industry bodies have come together to revisit the existing regulations. Compliance with remote regulations will enable e-commerce platforms to: Improve overall customer support by hiring exceptional talent. Make Self-Help A Priority.

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10 Brilliant ClassMarker Alternatives & Competitors for Online Assessment

ProProfs

They benefit educators unfamiliar with assessment design, as they can edit questions to customize the templates. Offers innovative configurations to customize your experience with features like security levels, roles & permissions, notifications, and compliance. Easy to share quizzes on social media, websites, and through URLs.