SugarCRM

OCTOBER 24, 2023

In today’s business landscape, it’s hard to find an organization that operates without CRM tools, even in its primitive forms. However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception.

CRM 26

CRM AI Invoicing Predictive Analytics 26

SugarCRM

AUGUST 10, 2023

When investing in new technological solutions, organizations need to get every department within the company on board. And CRM tool investments are no different. Technological Resilience Technological resilience is critical for business development and growth.

CRM 26

CRM Compliance Invoicing Healthcare 26

SugarCRM

MAY 11, 2023

The adoption of new channels and technologies, such as consumerization of B2B, reduction in layers of distribution, the Internet of Things (IoT), Analytics, and AI, are disrupting traditional business models and creating new opportunities for growth. Top 8 Ways Manufacturers are Using CRM to Revolutionize Their Industry 1.

Manufacturing 26

Manufacturing CRM Construction Invoicing 26

SugarCRM

JULY 25, 2023

An “All-in-One” CRM refers to a comprehensive Customer Relationship Management (CRM) system that combines multiple functionalities and features into a single software solution. A CRM with a 360-degree view of organizational operations eliminates the need for IT to allocate resources to manage the platform.

CRM 26

CRM Compliance Innovation Sales 26

Fonolo

APRIL 6, 2020

Whether it’s on social media, chatbot or other AI technology features, it’s important to know what your customers want and use tools that will help you increase your ROI. We’re going to walk you through some of the best remote contact center technology and apps to use for your business and remote teams.

Contact Center 108

Contact Center Social Media Invoicing Hospitality 108

Experience Investigators

SEPTEMBER 19, 2023

Commonly neglected micromoments include the whatever welcome, the punitive invoice or payment, or the drifting customer triggers. As you build the case for the budget your CX team deserves, rely on tools and technologies to help you accomplish more. And that’s just one area AI can help.

CX 90

CX Net Promoter Score Artificial Intelligence Invoicing 90

SugarCRM

OCTOBER 15, 2021

And with the right CRM platform for marketing, sales, and service , ensuring your CX success is more than just a pipe dream. With that in mind, we’ve compiled a list of 10 ideas you can implement within your CRM software to achieve CX success: Form a CRM Committee. Simplify CRM Displays and Processes.

CX 48

CX CRM Artificial Intelligence Invoicing 48