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The CX Leadership Exchange Episode 6: Featuring Alvin Stokes

Execs In The Know

This tale, set against the backdrop of a small grocery store in Huntsville, Alabama, taught young Alvin the value of going above and beyond for customers. This lesson would become the foundation of his leadership ethos.

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In The News: 3 Stories That Give Insight to Improving Your Customer Experience

Beyond Philosophy

Florida and Alabama have passed laws making vaccine passports illegal. Another interesting part to me is that while there is some evidence that something like a vaccine passport is gaining speed in some areas, there’s also major pushback against the idea in others.

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The Talent War is Real for Banks. Here’s How You Can Win.

Lightico

Our CTO lives in Alabama. Regional digital banks like Quontico for example have pounced on the doors that remote working has opened up to broaden the talent pool they can tap into. As Quontico’s CEO Steve Schnall explains: “This is a new frontier of remote working. Our CSO lives in Vegas. Our CMO lives in DC.

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The Leadership Wisdom of Martin Luther King

The Customer Service Blog

As president of the SCLC, he helped to organise some of the non-violent 1963 protests in Birmingham, Alabama. King led the 1955 Montgomery bus boycott and later became the first president of the Southern Christian Leadership Conference (SCLC).

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Why Qualtrics? – Chandler Boy – Research Services Sales Development Representative – Intern – Provo, UT

Qualtrics

From Alabama originally, I had no intention of taking an internship out here in Utah. Chandler is an alumnus of the University of North Alabama and started his career at Long Lewis Ford of the Shoals. It’s so gratifying to know we made a difference to help them save time when they realize what we can do with their research.

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Why Qualtrics? – Alex Pikul – Senior Account Executive – Dallas, TX

Qualtrics

I am a sales professional because it provides me with unlimited earning potential and the flexibility to do the things I love in life: travel the world, scuba dive, and visit family back home in Alabama. Qualtrics has allowed me to take ownership of my success, and while my role is challenging, I’ve never stopped growing and learning.

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What is an MGA in Insurance?

Lightico

The exam process varies depending on the state where you live. Check with your local state insurance department to find out which type of license is required to practice as an MGA.

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