Totango

MAY 15, 2024

“AI may not replace me, but AI will definitely change the way I work.” As CS grapples with rapidly evolving AI opportunities, executives from top companies gathered to share their hot takes on the advancements that will shape the future of the industry. Experts repeatedly reminded attendees that AI is not the goal.

AI 104

AI Sales Innovation B2B 104

Callminer

APRIL 21, 2020

This also leads to being more productive and efficient in your work. Dylan is the Head of Growth Marketing at Netomi , a Conversational AI for Customer Service company. Customer service is about finding a balance between efficiency and personalization…”. “Productivity and creativity come from the outside…”. netomi_official.

Gaming 182

Gaming Non-Profits Contact Center Sales 182

SurveySensum

FEBRUARY 14, 2024

In this blog, we’re going to delve into the best employee feedback tools. By carefully evaluating employee feedback tools, you can choose one that aligns with your organization’s needs, facilitating efficient collection and analysis of feedback. Pricing structure may not be ideal for small businesses or startups.

Close the Loop 52

Close the Loop Start-ups Text Analytics Outlook 52

SurveySensum

OCTOBER 17, 2023

She decided to seek financial assistance from an NBFC for her startup. This is why, in this blog, we will explore the top 15 customer feedback tools for NBFCs that you can use for your business to collect customer feedback and gauge customer loyalty and satisfaction. It has great customer support that efficiently resolves issues.

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

Hodusoft

AUGUST 30, 2022

In this blog, we will get a detailed insight into all these three cloud-based technologies. Advantages of the UCaaS Model Some of the key advantages of choosing the UCaaS model include: Cost-efficient model: With UCaaS, businesses need not invest in costly hardware. This way their IT staff can focus on other important tasks.

Contact Center 52

Contact Center Social Media ML Technology 52

Intercom, Inc.

JANUARY 12, 2021

Even thinking about implementing a multi-cloud architecture is prematurely optimizing for practically all businesses – especially startups – and not a trap you want to fall into. Going all-in on one cloud provider is where the magic of cloud platforms comes to life: that is, ease of use, simplicity of the platform, and efficiency.

Engineering 269

Engineering ML Technology Technology 269

Totango

SEPTEMBER 22, 2022

Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. Finally, we’ll suggest three SaaS products suited explicitly for startups. This allows providers to assume responsibility for hosting, technical support, and upgrades, increasing efficiency and cutting costs.

Business Growth 71

Business Growth CRM Social Media Sales 71

Intercom, Inc.

MAY 31, 2018

Steli is the CEO of Close.io , an inside sales CRM that helps startups and SMBs generate high-quality leads and close more deals. blog , books on everything from product demos to outbound sales, and the Startup Chat podcast that he co-hosts with Hiten Shah. When you’re a small team, your time is everything. No, it’s not.

Sales 223

Sales Non-Profits Start-ups CRM 223

Hodusoft

DECEMBER 2, 2021

In the second installment of the two-part blog series based on video broadcasts by ClueCon Weekly, we present to you important highlights of the discussion with HoduSoft Co-Founder and Chief Technology Officer, Bharat Lalcheta. After all the feedback we release the product,” said Bharat underlining the detailed quality assurance process.

Technology 52

Technology Technology Omnichannel Artificial Intelligence 52

Zendesk

JULY 30, 2021

Verse is a lead conversion platform that helps businesses follow up and convert more leads into sales by instantly engaging new leads through a real 2-way text conversation, driven by powerful AI alongside highly trained reps. Easily search for articles, blog posts, tickets, and more in Zendesk with Command E!

E-commerce 52

E-commerce Construction Sales Government 52

Zendesk

DECEMBER 1, 2020

Digital transformation isn’t just about “bringing efficiency to outdated business operations” or “reducing operational costs.” Implementing digital tools like artificial intelligence (AI) to free employees to focus on tasks requiring creativity, problem-solving, and more human skills. Read the blog. That’s table stakes.

AI 98

AI Technology Technology Artificial Intelligence 98

Lumoa

AUGUST 25, 2020

Actionable Tips To Get More Out Of Your Marketing Budget As previously mentioned, most companies (except very early startups) will benefit from a mix of customer acquisition and retention strategies. That being said, it is vital to strike a balance between the two, and here are some tips to help you achieve that balance.

Customer Acquisition 83

Customer Acquisition Customer Retention Machine Learning Social Media 83

Intercom, Inc.

DECEMBER 20, 2018

Sujan has seen first-hand just how powerful chatbots can be – greater efficiency, accelerated sales cycles and better customer experiences. You may remember him from his previous appearance on Inside Intercom, where he spoke about growth marketing for startups. So we created this mini AI, if you want to call it that.

Sales 151

Sales Start-ups E-commerce Non-Profits 151

Comm100

FEBRUARY 6, 2018

This blog post will cover several of the top, most sought-out customer engagement tools on the market. Although Salesforce boasts being fit for any business size, the cost and time that it takes to customize it for a small companies and startups can be considerable. Not Great for : Startups, small businesses, businesses on a budget.

Social Media 42

Social Media CRM Omnichannel Invoicing 42