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Supercharging Your Tech Stack with Totango: Streamline Your Workflows

Totango

In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology platforms into one dynamic system. There are apps for email, taking notes, tracking calendar events, posting to social media and so much more. That’s where workflow automation tools can help.

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4 Customer Experience Tactics you can use on Clubhouse.

Steven Van Belleghem

I loved the The Guardian ’s description of ClubHouse: “Part talkback radio, part conference call, part houseparty , Clubhouse is an audio-chat-based social networking app”. There are many interesting people on the platform, the threshold to join in a conversation is very low and the content is quite good. What is Clubhouse?

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Push notifications: The key channel marketers are forgetting (and need)

Intercom, Inc.

It doesn’t matter whether a push notification is coming from a fitness app, a news app or a social media app. Whatever the case, the content of your message must be captivating enough to warrant a click-through. High-activity apps, such as social media platforms, are good candidates for daily push notifications.

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What is a sales funnel? The ultimate guide

Zendesk

Similarly, a SaaS provider would award a lead more points for clicking on a pricing page than for clicking on a blog post. For example, a lead’s web activity and content engagement might qualify them as an MQL. There are several lead generation channels that companies can take advantage of, including: Blogs.

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7 Things Sales Needs from Marketing

SugarCRM

Without events, email campaigns, high-value documents, and social media networking, sales would not have the leads necessary to convert customers and increase ROI. Sales Qualified Leads (SQLs): Lead scoring assigns points to leads based on their interactions with your website email content, event, etc.

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Six Things Sales Needs from Marketing

SugarCRM

Without events, email campaigns, high-value documents, and social media networking, sales would not have the leads necessary to convert customers and increase ROI. Mind-blowing content : In this case, mind-blowing means relevant and desired. Access to the marketing calendar : Sales reps don’t like surprises.

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A micro-case study in CX: CoSchedule

Customer Bliss

I blog ( and podcast ) a lot around customer experience, and I’m usually on the go working with clients or at conferences/speeches/etc. Essentially, it’s content marketing editorial calendar software for WordPress. We use it on this blog and on my podcast too. What is CoSchedule? . The problem?