How to Use Live Chat to Support the eCommerce Customer Journey
Comm100
JUNE 27, 2021
To help you use your live chat software to its fullest, this blog will run through the live chat best practices for 3 key stages of the eCommerce customer journey. . Comm100’s AI-powered tool, Agent Assist, helps your agents even more. Agent Assist monitors chats in real-time and suggests answers to the agent. Consideration .
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