Beyond Philosophy

OCTOBER 8, 2014

It was like PayPal was a little brother tagging along the bigger one. If you enjoyed this post, you might be interested in the following blogs: 7 Signs that Your Executive Team is Not On Board with Your Customer Experience Agenda. The rise in popularity of mobile payments, however, has given PayPal more opportunity to grow.

Net Promoter Score 60

Net Promoter Score Social Media Customer Retention Customer-Centric Organization 60

Beyond Philosophy

OCTOBER 8, 2014

It was like PayPal was a little brother tagging along the bigger one. If you enjoyed this post, you might be interested in the following blogs: 7 Signs that Your Executive Team is Not On Board with Your Customer Experience Agenda. The rise in popularity of mobile payments, however, has given PayPal more opportunity to grow.

Net Promoter Score 60

Net Promoter Score Social Media Customer Retention Customer-Centric Organization 60

ClientSuccess

JANUARY 25, 2018

For those just joining my blog series CSM from the Trenches , welcome. Be aware of client’s interests and tag them in other articles or posts. Thanks to LinkedIn, I’ve received news of mergers and other organizational changes prior to a conversation with a client. This kind of knowledge helps CSMs act proactively.

Start-ups 42

Start-ups Sales Technology Technology 42

Lumoa

JUNE 14, 2023

In this blog post, we’ll answer all these questions and more. And that, of course, is bad news for any business – big or small. Or, more terrifyingly, when it’s plummeting into negative territory? Does it spell doom for your business? Should you throw in the towel and brace yourself for the inevitable worse?

NPS 83

NPS Sentiment Analysis Start-ups Net Promoter Score 83

Intercom, Inc.

JUNE 5, 2019

Use the Article Inserter app to send them a help doc to get them up and running with their new features, share an upcoming webinar with the Zoom Webinars app, or send a relevant blog post with the Content Showcase app.

Close the Loop 29

Close the Loop Start-ups Engineering CRM 29

ProProfs

JANUARY 26, 2023

In this blog post, we’ll take you through the best exam software in 2023, so you can make an informed decision when looking for the right tool for your requirements. Assign multiple tags to your questions to retrieve a specific set of questions whenever you need. Question Bank: Centrally store all questions in folders.

Education 52

Education Start-ups AI Close the Loop 52

SugarCRM

AUGUST 31, 2021

The good news is, you have marketing automation software to assist you in the process. And chances are, your blog post section is somewhere at the top. . And chances are, your blog post section is somewhere at the top. . Below are four ways why blog content is still relevant to your B2B marketing interactions.

B2B 46

B2B Social Media Artificial Intelligence B2C 46

Intercom, Inc.

DECEMBER 18, 2018

Every now and then, a marketer will publish a blog post claiming email marketing is dead, usually shortly after the creation of a popular new tool or social media network. You can fill it with links to your articles, product news, company announcements or all three. “Come back” campaigns for inactive users. Create a signup form.

Start-ups 150

Start-ups Non-Profits Social Media Sales 150

Comm100

NOVEMBER 6, 2017

Facebook is 13 years old, and LinkedIn is almost 15 (not to mention the sites that came before these, like Myspace and blogs that started as early as the late 90’s). This blog post is a compilation of the worst social media customer service and marketing practices, that every successful business needs to avoid. Engage with Everyone.

Social Media 61

Social Media Customer Service Start-ups Legal 61

Steven Van Belleghem

NOVEMBER 23, 2020

At the end of 2019, I wrote in my “State of the Year” blog that “The West is becoming the copycat”. Mental health pushing new business models and functionalities. The past year has pushed the Information Age in a new direction. The rise of C-commerce. That’s the ‘light’ part of the equation.

Entertainment 97

Entertainment CX Government Retail 97

Comm100

FEBRUARY 6, 2018

This blog post will cover several of the top, most sought-out customer engagement tools on the market. WordPress blogs. As a downside, MailChimp does not support contact tagging or have advanced lead segmentation options. Out of all the customer engagement software tools that are out there, which one is right for your company?

Social Media 42

Social Media CRM Omnichannel Invoicing 42