Logicalware

MAY 24, 2023

Consorte engineered one of the pioneering cloud-based contact centre solutions, setting the groundwork for what would eventually evolve into Puzzel. Customer relationship management (CRM) systems became an integral part of contact centre operations, facilitating the storage and retrieval of customer data for more personalised service.

Artificial Intelligence 52

Artificial Intelligence AI Social Media Innovation 52

Customer Bliss

DECEMBER 20, 2016

Her path to this role started as a software engineer. Our #1 goal is to earn customers’ business for life! Creating innovative cultures with empowered & passionate employees aligned to customers. Growing revenues and margins for high growth start-ups and turn-around situations. The Engineering Tie-In.

Net Promoter Score 0

Net Promoter Score Engineering NPS Education 0

SugarCRM

DECEMBER 15, 2021

Sugar challenged the hassles of traditional CRMs by unveiling high-definition customer experiences (HD-CX), a step beyond the traditional 360-degree customer view. Our CRM and Sales Impact Report revealed the blind spots, busy work, and roadblocks that lead to sales friction and contribute to customer churn. We Drove Innovation.

Event Planning 49

Event Planning Construction AI Sales 49

SugarCRM

NOVEMBER 24, 2021

As 2021 draws to an end, we want to celebrate our customers who push the boundaries of SugarCRM’s platform for breakthrough customer experience (CX) and business growth. The CX Innovation award celebrates the Sugar customer pushing the platform’s boundaries to innovate and deliver a better customer experience.

Innovation 26

Innovation Business Growth Sales CRM 26

SurveySensum

AUGUST 3, 2023

Imagine you run a B2B marketing software company that provides innovative marketing solutions to small businesses. and share them across multiple channels such as email, WhatsApp, In-App, CRM, and more. You have a great product that your team has worked tirelessly to develop. Are there any pain points that need addressing?

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

Zendesk

MAY 11, 2022

This is a step beyond what a traditional CRM has offered. Legacy CRMs are an acknowledged nucleus for many customer contact points, but these solutions only track interactions at specific moments in time, without providing the full context of what was shared. This turns your service organization into an engine for growth.

CRM 98

CRM B2C Compliance B2B 98

CommBox

OCTOBER 11, 2021

Today, Consumers use a broader range of eCommerce sites, social media platforms and search engines to purchase products and goods. Digital innovation combined with Covid-19 drove an unprecedented change in consumer behavior towards digital commerce, creating it an actual war zone for retail brands. Automate repetitive tasks.

Sales 52

Sales Omnichannel Social Media Retail 52