How Many of Your Customers Have Suggestions for Improving Customer Experience?
PeopleMetrics
JUNE 16, 2016
As a customer experience company, we field a lot of questions from prospects about customer feedback. Here's the thing: If you’re not acting on customer feedback, then there’s not much reason in collecting it. Here's the thing: If you’re not acting on customer feedback, then there’s not much reason in collecting it.
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