Zonka Feedback

NOVEMBER 29, 2021

Keeping that in mind and leveraging Webex’s new Embeddable Apps, we are happy to introduce Zonka for Webex — an amazing solution to make working remotely more engaging for employees and for employers to rise up to the challenges of making remote meetings and Webinars more inclusive and exciting. One such popular platform is Webex by Cisco.

Start-ups 98

Start-ups 98

Win the Customer

FEBRUARY 3, 2016

There are a wealth of statistics and metrics to monitor to understand customer experience. Embeddable widgets for your website and social. Embeddable website and email widgets. Embeddable ‘review us’ button. There are a wealth of statistics and metrics to monitor to understand customer experience.

Net Promoter Score 64

Net Promoter Score Customer Experience Social Media NPS 64

Beyond Philosophy

MARCH 7, 2016

Embedd this video in blog. Those same positive emotions are the building blocks for an improved customer experience. Using humor as a branding and customer experience strategy can be tricky. You don’t want those sorts of feel-bad emotions associated with your customer experience. To begin with, you must actually be funny.

Social Media 111

Social Media Touchpoint Customer Experience CX 111

Zendesk

JANUARY 8, 2021

The fact that this life-shattering experience is not uncommon for Black Americans led Anderson to found Raheem , an independent service for reporting police in the U.S. These are human beings going through these experiences and are in need of some kind of healing, unburdening, justice, and change.”. Headquartered in Oakland, Calif.

Non-Profits 52

Non-Profits Legal Government Start-ups 52

Taylor Reach Group

SEPTEMBER 29, 2020

CCaaS is a software deployment model that delivers all facets of the customer experience through vertical integration of its best features. Unique and differentiated experiences have become the table stakes for companies looking to build brand loyalty, reduce churn, and extend lifetime value with their customers. BUSINESS ANALYTICS.

Contact Center 85

Contact Center Artificial Intelligence CRM Net Promoter Score 85

Intercom, Inc.

AUGUST 25, 2021

In 2018, we released a completely reimagined Business Messenger , a full-fledged “front desk for your website or app,” complete with a homepage and a library of embeddable apps. ” Megan Sheridan , former Experience Brand Manager, captures the unique power of live events. Raising money to fuel our growth.

Start-ups 220

Start-ups Customer Expectations Sales Innovation 220

UJET

SEPTEMBER 15, 2020

With more data and systems available than ever before, improving the customer experience shouldn’t be a guessing game. The actual customer journey experience is still as fragmented and disjointed as ever. A customer exits and restarts the experience on a new channel and explains the issue again.

Customer Experience 78

Customer Experience Contact Center CRM Omnichannel 78