DMG Consulting

MARCH 18, 2020

In times of trouble, which is the case today, it’s typical for customers to reach out more frequently to the companies with whom they conduct business, particularly healthcare organizations, insurance companies and financial services organizations. As necessary, conduct video-based training sessions with employees who are working from home.

Contact Center 100

Contact Center Legal Government Text Analytics 100

DMG Consulting

APRIL 16, 2019

In the context of autonomous cars, IBM Watson, algorithmic trading, software-defined networks, self-healing applications, healthcare diagnostics, and more, AI is playing an increasingly influential role in today’s world. Artificial intelligence (AI) is seeing rapid adoption across industries.

Contact Center 48

Contact Center Predictive Analytics Machine Learning Artificial Intelligence 48

SurveySensum

OCTOBER 17, 2023

Not only does it allow users to create NPS, CES, and CSAT surveys but also takes a step beyond with CSI and SSI, Onboarding, Feature Prioritization, Merchant Satisfaction, and other surveys as per the industries – Retail, B2B, SaaS, FinTech, Automotive, and Healthcare. No more manual coding!

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

ProProfs

MAY 3, 2023

Comes with multiple question types, customizable themes, advanced text analytics, and other features to optimize the survey results. Used for education, healthcare, and business assessments. Helps create concise and conversational surveys. Send notifications for all survey responses to keep you informed.

Education 52

Education Text Analytics CRM Social Media 52

ProProfs

MAY 3, 2023

Comes with multiple question types, customizable themes, advanced text analytics, and other features to optimize the survey results. Used for education, healthcare, and business assessments. Helps create concise and conversational surveys. Send notifications for all survey responses to keep you informed.

Education 52

Education Text Analytics CRM Social Media 52

Lumoa

DECEMBER 5, 2017

Did you know that text analytics at Lumoa are powered by AI? ”AI Despite the revolution of healthcare , food and energy industries are no exception, with more to come in the nearest future. Naveen_Jain_CEO / Powerful conversation about the future healthcare. Will AI help in solving customer-related issues? Certainly, yes!

CX 109

CX Healthcare Text Analytics AI 109

Confirmit

DECEMBER 17, 2018

The company provides customers who want premium international coverage with products and services to access the healthcare they need anytime, anywhere in the world, whether at home or abroad. Access to live customer comments and text analytics. Bupa Global is the international health insurance division of Bupa.

Text Analytics 40

Text Analytics Customer Experience VOC Healthcare 40

Qualtrics

APRIL 5, 2021

Analytics are what turns your data into insights, and when you’re collecting a lot of data, you need powerful analytics tools to mine for deep insights. The ‘must have’ analytics for every research platform are: Text analysis — essential for identifying trending topics and sentiment from open text responses.

Text Analytics 26

Text Analytics Key Driver Analysis Social Media Predictive Analytics 26

Qualtrics

SEPTEMBER 24, 2019

Today, the text analytics software that comes with the best online survey tools makes light work of text responses — it automatically analyzes responses, assigns topics and sentiment scores and automatically shows you the trending topics and sentiment. Single Sign-On. Data encryption in transit. Multi-factor authentication.

Artificial Intelligence 20

Artificial Intelligence Key Driver Analysis Start-ups Text Analytics 20