C3Centricity

DECEMBER 20, 2021

Technology is often seen by marketing as a disruptor of business as usual, but it isn’t. Technology is in fact an enabler, at least when used properly and appropriately. I had already been speaking about the need for businesses to prepare for the dramatic change that was coming thanks to technological innovation.

Technology 87

Technology Technology Retail Innovation 87

Zendesk

OCTOBER 31, 2023

Once a novelty, generative AI is now part of the baseline of different technologies. Even beyond technology, generative AI is asserting itself in finance, pharmaceuticals, and art. It’s a truly exciting (and confusing) era, as technologies and processes we once felt to be evident are changing before our eyes.

AI 52

AI Pharmaceutical Finance Technology 52

Confirmit

JANUARY 15, 2020

You’ll hear from companies in insurance, pharmaceutical, research and manufacturing businesses who use Confirmit’s technology, solutions and consultative services to turn data into insights that enable better business decisions that drive better business outcomes.

Pharmaceutical 52

Pharmaceutical Manufacturing Voice of the Employee Voice of the Customer 52

Qualtrics

DECEMBER 5, 2019

What is disruptive innovation? The term ‘disruptive innovation’ is attributed to Harvard professor of business Clayton Christiansen , who helped develop the concept in the 1990s. Netflix has thought deeply about what its audience wants – convenience, choice, quality – and taken technology to its limits in order to deliver.

Innovation 43

Innovation Pharmaceutical Start-ups Gaming 43

C3Centricity

SEPTEMBER 24, 2017

I was giving a talk earlier this month in which I mentioned that technology is an enabler not a disruptor of business today. During the presentation at BPW I talked about the fact that technology is seen as the disruptor in business today, but it isn’t. Source: Marco Pacheco Executive Director JP Morgan.

Technology 48

Technology Technology Manufacturing Transportation 48

SugarCRM

NOVEMBER 9, 2022

Engenco, partnering with CRM Online Australia Pty Ltd , receives special recognition for their use of Sugar Mobile to support field-based team members providing a diverse range of innovative products and solutions for transportation.

CRM 49

CRM Transportation Innovation E-commerce 49

Steven Van Belleghem

JUNE 29, 2020

It’s safe to say that health-related organizations, ranging from insurers to pharmaceutical companies, are not really perceived as the most customer centric. If you work in healthcare, I would suggest that you try to solve them one by one, as there are a lot of technologies available for that. And we see that happening everywhere.

Healthcare 52

Healthcare Customer Experience Pharmaceutical Hospitality 52