The 5 ways that Amazon is building a fantastic customer experience
Steven Van Belleghem
JUNE 6, 2021
It’s supposed to be both a culture as well as an operating model that puts customer obsession, a long term focus and permanent innovation at the centre of everything that the company does. This customer obsession and working backwards from their pain points to drive useful innovation has been the company’s North Star from the get go.
Let's personalize your content