Confirmit

SEPTEMBER 29, 2020

Maybe your vendor is busy investing in big flashy event speakers for their next virtual shindig rather than using funds to drive innovation. Confirmit’s can-do attitude coupled with a powerhouse technology solution that can easily grow with you, means that we can help you achieve your goals.

Voice of the Employee 52

Voice of the Employee Actionable Insights Voice of the Customer Technology 52

Confirmit

MAY 29, 2019

As technology advances, the line between the physical and digital consumer experience is blurring across all industries. Making the most of beacon and location technologies to facilitate in-the-moment feedback. He is highly experienced in translating technology features into real-world benefits. Usage and/or transactions.

Hospitality 40

Hospitality Hospitality VOC Voice of the Employee 40

Execs In The Know

JULY 1, 2021

1 — Invest in Essential Technologies. Technology is what makes the modern contact center go vroom, but what about when the contact center is no longer centralized nor office-based? This is where technology can level-set conditions and build parity into every customer experience. Security Technologies .

Contact Center 98

Contact Center Entertainment Hospitality Hospitality 98

Confirmit

MAY 16, 2019

Join Us: As technology advances, the line between the physical and digital consumer experience is blurring across all industries. Making the most of beacon and location technologies to facilitate in-the-moment feedback. He is highly experienced in translating technology features into real-world benefits. Webinar Details.

Hospitality 40

Hospitality Hospitality VOC Voice of the Employee 40

Confirmit

JUNE 6, 2018

Confirmit Genius is an advanced Text Analytics platform that uses the latest Machine Learning technologies to help you draw meaning from unstructured content. Voice of the Customer Voice of the Employee Market Research Product Innovation Factsheets. Drive intelligent action to improve the customer experience.

VOE 40

VOE Text Analytics Structured Data Voice of the Employee 40

Confirmit

JULY 1, 2020

Technology is constantly changing, standards being revised, and threats evolving, so we never stand still, nor stop working to ensure we maintain our incredibly high levels of security. Voice of the Customer Voice of the Employee Market Research Product Innovation Company.

Compliance 52

Compliance Voice of the Employee Voice of the Customer Innovation 52

Confirmit

FEBRUARY 12, 2020

Obviously this is in part down to our technology. We think some of the cool digital and AI-based innovations that we’ve made to the platform over the last in year in particular were certainly central to the Forrester Wave result. The technology isn’t everything though. How could they not?! Makes sense to us.

VOE 52

VOE Voice of the Employee Gaming Voice of the Customer 52

Confirmit

FEBRUARY 11, 2020

If you’re doing something with new technologies consider our Innovation category. Voice of the Customer Voice of the Employee Quick Guides. If you’ve defined what winning the award will mean to your business, you’ll probably have an idea of which categories are right for you. Ready, set, go!

B2B 52

B2B Voice of the Employee Voice of the Customer Innovation 52

Confirmit

SEPTEMBER 24, 2020

Confirmit makes all of the most important aspects of the platform accessible from mobile devices to help you increase response rates and drive employee productivity. First, our technology provides respondents with convenient mobile options to submit their feedback. Obviously, this is imperative to driving increased response rates.

Voice of the Employee 40

Voice of the Employee Voice of the Customer Innovation Technology 40

PeopleMetrics

MARCH 13, 2015

One aspect of their Rags-to-Riches-to-Rags-to-Riches story that resonates most with me was when they put Customer Service Reps and Product Innovation employees on the same team. Do you make it easy for your employees to share their ideas, suggestions, and customer impressions with the business? The World of Work is Changing.

Customer Experience 109

Customer Experience Close the Loop Net Promoter Score Voice of the Employee 109

Confirmit

FEBRUARY 25, 2019

A safe bet in most case is the Voice of the Customer category, but it’s wise to see if there is another one better suited to your business. If you’re doing something with new technologies, or are using interesting new approaches, consider our Innovation category. It’s where the cool kids hang out.

VOE 40

VOE Voice of the Employee B2B Voice of the Customer 40

Confirmit

MARCH 13, 2018

A safe bet in most cases is the Voice of the Customer category, but it’s wise to see if there is another one better suited to your business. If you’re doing something with new technologies, such as mobile or text analytics, consider our Innovation category. But you knew that! Can I enter multiple categories?

VOE 40

VOE Voice of the Employee Text Analytics NPS 40

Execs In The Know

DECEMBER 6, 2021

Meanwhile, customers continue to voice their preferences after being forced through a self-service funnel during much of the pandemic. They prize greater self-service options, proactive issue resolution, personalized service, and are actively engaging with newer technologies like chat, video, and social media. www.medallia.com.

Contact Center 52

Contact Center CX Unstructured Data Social Media 52

Execs In The Know

DECEMBER 6, 2021

Meanwhile, customers continue to voice their preferences after being forced through a self-service funnel during much of the pandemic. They prize greater self-service options, proactive issue resolution, personalized service, and are actively engaging with newer technologies like chat, video, and social media. www.medallia.com.

Contact Center 52

Contact Center CX Unstructured Data Social Media 52

Confirmit

MAY 12, 2019

Globalization, technological progress and demographic change are having a profound impact on labor markets. You need to: Create a culture that embraces change from the top down and welcomes risk and innovation. Voice of the Employee Best Practices. This is good news. Let’s pause.

Legal 40

Legal Social Media Voice of the Employee Innovation 40

Confirmit

MAY 29, 2018

Once you’ve gathered insights from a representative sample of your customer base, start taking more strategic actions, for example investing in product innovation or re-designing your billing system. Confirmit offers highly flexible Voice of the Customer software solutions, so you can decide how you prefer to work with us.

Net Promoter Score 40

Net Promoter Score NPS Close the Loop Customer Loyalty 40