ClientSuccess

MAY 10, 2019

The content of the CS100 Summit cuts through the fluff and gets to the heart of the challenges, issues, successes, and innovations of customer success and it’s development into a company-wide focus and strategy. The 4th Annual CS100 Summit will be held in beautiful Sundance , Utah, September 9-11, 2019, at the Sundance Mountain Resort.

Innovation 48

Innovation Technology Technology Customer Experience 48

Lightico

MARCH 23, 2022

Marketing – MGAs often use their expertise to develop innovative marketing strategies. What are the advantages of becoming an MGA? Knowledge – Most MGAs have years of experience working within the insurance industry. For example, insurance carriers will give MGAs access to products that they wouldn’t otherwise offer.

Retail 52

Retail Innovation Sales Customer Service 52

ClientSuccess

APRIL 10, 2020

Silicon Slopes, Utah – April 10, 2020: ClientSuccess, a leading B2B SaaS customer success management platform, has been named a finalist for “Best Customer Success Management Solution” by the SIIA’s CODiE Awards, making ClientSuccess a four-time CODiE Award finalist.

Actionable Insights 40

Actionable Insights Education B2B Innovation 40

ClientSuccess

AUGUST 24, 2018

Location : American Fork, Utah. 5) Shortcut: How Analogies Reveal Connections, Spark Innovation, and Sell Our Greatest Ideas , by John Pallock. Location : Provo, Utah. Location : Sandy, Utah. Location : South Jordan, Utah. Navy SEALs Lead and Win , by Jocko Willink & Leif Babin. Company : ClientSuccess.

Hospitality 40

Hospitality Hospitality Customer Relationship Management Innovation 40

ClientSuccess

NOVEMBER 20, 2020

A perennial favorite, the NGCX conference is all about innovation, digital transformation, and inspiration. September 14-17, 2021 – Sundance, Utah. This event will be for ANYONE that works directly with customers (CSMs, Account Managers, Relationship Managers, etc.) and is looking for ways to better drive long-term success!

Education 52

Education Gaming Start-ups Innovation 52

ClientSuccess

OCTOBER 17, 2018

6) From : Matt Evans , Director of Customer Success | Company : Grow | Location : Provo, Utah. First, we’ve found that CSMs are getting more creative, innovative, and strategic in their approach to “customer success”. 7) From : Erica Newell , Senior Customer Success Manager | Company : EveryoneSocial | Location : Sandy, Utah.

Start-ups 56

Start-ups Customer Relationship Management Innovation Customer Relationship 56

ClientSuccess

AUGUST 30, 2018

Notably, Carine Clark , CEO of Banyan , presented at last year’s premier customer success leadership event in Sundance, Utah, and her message was both powerful and practical. As we’re less than two weeks away from the 2018 CS100 Summit , we’re reflecting on some of the amazing messages we’ve heard over the years.

Outlook 40

Outlook Innovation Customer Service Technology 40

ClientSuccess

SEPTEMBER 26, 2018

Location : Lehi, Silicon Slopes, Utah. It’s important to tolerate some types of failures so people will be innovative and try new things, especially new tactics, but the negative impact of strategic failures can be too costly. Let’s get started with this week’s post! From : Quinton Ayers , Director of Customer Success.

Start-ups 40

Start-ups Innovation 40

Qualtrics

APRIL 15, 2019

I also get to interact with people from different departments and different prior experiences; I connect with a ton of really smart, innovative, and interesting people. On my visit, I met some of the most interesting, innovative, and authentic people I had ever met. What does your day look like? You can discover the series here.

Sports 7

Sports Innovation Engineering Sales 7

ClientSuccess

MAY 7, 2019

We’re looking for 2019 CS100 Summit speakers and panelists who can share innovative insights and practical best practices on customer success. The 4th Annual CS100 Summit will be held in beautiful Sundance, Utah , September 9-11, 2019, at the Sundance Mountain Resort. 4th Annual CS100 Summit. Learn More and Register.

Innovation 45

Innovation Customer Experience 45

ClientSuccess

NOVEMBER 14, 2019

The CS100 Summit brings the top leaders and innovators in customer success together for a multi-day conference set in the stunning slopes of Utah. Occurring in Indian Wells, CA, the 2020 NGCX brings together customer success managers and innovators from nearly every industry. March 23 – 25, 2020.

Innovation 40

Innovation Customer Service CX Customer Experience 40

ClientSuccess

NOVEMBER 14, 2019

The CS100 Summit brings the top leaders and innovators in customer success together for a multi-day conference set in the stunning slopes of Utah. Occurring in Indian Wells, CA, the 2020 NGCX brings together customer success managers and innovators from nearly every industry. March 23 – 25, 2020.

Innovation 40

Innovation Customer Service CX Customer Experience 40

ClientSuccess

MAY 9, 2018

Location : Provo, Utah. First, we’ve found that CSMs are getting more creative, innovative, and strategic in their approach to “customer success” Second, our CSMs have shown a higher dedication to their customers with the added autonomy in their jobs. Let’s get started with this week’s post! Company : Grow.com.

Start-ups 40

Start-ups Innovation B2B Gaming 40

Qualtrics

JUNE 30, 2020

I joined through a company called Omniture, which is a web analytics company that was based out of Orem, Utah at the time. And I've just sort of slowly, you know, chipped away and, and you know, have lots of great experiences, credible experience for, you know, armature, a small Utah based company be acquired by Adobe.

Start-ups 26

Start-ups Innovation Government Technology 26