AI Business Operations CRM Customer Relationship 
Totango
FEBRUARY 18, 2021
In this series, we will discuss a different integration that Totango offers to help harness the powers of all of your technology platforms into one dynamic customer success platform to improve your team’s efficiency and take your customer success to the next level. But are you utilizing your CRM to its fullest potential? .
SugarCRM
AUGUST 1, 2023
ChatGPT also plays a huge role in driving the large-scale adoption of AI. However, a few questions still linger: How can you effectively use predictive AI within business operations? To answer these questions, we need to set the stage: predictive AI can’t do the selling for you.
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Fonolo
FEBRUARY 14, 2023
Most marketing CRM software has these capabilities, so it makes sense to harness their power for your contact center. Customer interactions Automated customer interactions are exactly what they sound like. CRM integration The more background information an agent has on a customer, the more effective their support will be.
SugarCRM
JANUARY 9, 2024
Customer Experience (CX) is about building more robust relationships with your customers and prospects. When lacking trust, brands usually end up having a very transactional relationship. With Artificial Intelligence (AI) and Generative AIon the rise, integrating them into your customer relationships is critical.
SugarCRM
FEBRUARY 21, 2018
Last year, we shook things up a bit in the CRM industry by busting five common CRM myths. It was a good manual to help organizations be aware (and more skeptical) of the rhetoric of bloated traditional CRM vendors. However, as the CRM industry changes quickly, more CRM myths have popped up.
SugarCRM
SEPTEMBER 15, 2022
If you look back over the last couple of years, the organizations that managed these challenges more seamlessly were the ones that had already embraced emerging technology-equipped Artificial Intelligence and Machine Learning (AI/ML) capabilities. Volatile economic conditions are making anticipating customer needs more important than ever.
Hodusoft
JULY 19, 2023
Here are some of the key benefits: Enhanced Customer Service : Inbound call center software boosts customer service by offering features that help agents manage incoming calls effectively. This integration improves personalized customer service and provides agents with relevant data to efficiently resolve queries.
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