SurveySensum

OCTOBER 23, 2023

GetFeedback is a customer feedback platform that empowers businesses to capture real-time data from customers at different touch points of the customer journey. As a result of these limitations, users look for alternatives to GetFeedback. Now, you can choose the best alternative tool that best fits your business.

NPS 52

NPS Social Media Text Analytics Outlook 52

SurveySensum

OCTOBER 17, 2023

‘Meet Sarah, a young entrepreneur with a promising business idea. This is why, in this blog, we will explore the top 15 customer feedback tools for NBFCs that you can use for your business to collect customer feedback and gauge customer loyalty and satisfaction. Look for a tool that provides robust data analytics and insights.

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

Aquire

AUGUST 30, 2021

What does a small business like that do better than other businesses? Thanks to their lower sales volumes, small businesses can easily get to know who their customers are and what they want. First, let’s take a look at the nuts and bolts. Maybe the owner greets you by name. Be fully omnichannel.

Customer Service 98

Customer Service Omnichannel Social Media B2B 98

Callminer

AUGUST 6, 2019

Note: This isn’t necessarily an exhaustive list of all the types of call center software, but a look at the most common tools available. To make the right buying decision, follow these expert tips and suggestions on what to look for and how to evaluate potential call center software solutions. . Look for call volume distribution.

Contact Center 140

Contact Center VOC Social Media AI 140

Intercom, Inc.

MAY 22, 2019

If you wanted to know your customers’ gripes and praises in the past, you had to assemble a series of questions anticipating their possible answer. Wootric has been able to produce better results using small datasets and building different models for different industries. But there’s a better way now.

Voice of the Customer 199

Voice of the Customer Net Promoter Score Machine Learning ML 199

SurveySensum

MAY 18, 2023

This scenario may seem simple, but it’s critical for any retail business. By gathering customer feedback, businesses can get valuable insights into what’s working and what’s not. In this blog, we’ll explore the importance of retail surveys and provide you with the top 25 retail survey questions to ask your customers.

Retail 52

Retail Customer Feedback Net Promoter Score NPS 52

Zendesk

APRIL 18, 2022

Lead generation is the one aspect of business that we may never fully understand. Though there may never be a single foolproof formula to generate leads for your business, there are certainly proven strategies you can use in the 2022 market. However, certain personal contacts and self-led small businesses can also be B2B buyers.

B2B 98

B2B B2C Sales Social Media 98