Customer Service Life

NOVEMBER 5, 2018

This article was originally published on the FCR blog on October 8, 2018. Not only do agents get practice replying to real life scenarios but they can practice the other important functions like selecting custom fields, tagging, escalating, and applying macros. When you picture customer service training, what key elements come to mind?

Contact Center 79

Contact Center Non-Profits Education Healthcare 79

ProProfs

OCTOBER 4, 2022

Once you’re done reading this blog, you’ll know everything about leveraging online assessments for compliance success. The Health Insurance Portability and Accountability Act (HIPAA) safeguards the privacy and security of healthcare data. View This Assessment View The Course.

Compliance 52

Compliance Finance Government Agriculture 52

SurveySensum

OCTOBER 17, 2023

This is why, in this blog, we will explore the top 15 customer feedback tools for NBFCs that you can use for your business to collect customer feedback and gauge customer loyalty and satisfaction. 5) Yes Yes End-to-end customer support (live chat, emails, blogs, etc.) Qualtrics Contact them for details 4.4 (5) No more manual coding!

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

Comm100

SEPTEMBER 7, 2017

This means that you can find valuable experience in candidates who come from a number of other areas, including waiting, teaching, cashier work, accounting, healthcare, and more. For additional reading, check out our blog post, How to Go the Distance: Key Tips and Practices for Managing a Remote Live Chat Team.

Sports 44

Sports Customer Service Start-ups Construction 44

Comm100

FEBRUARY 6, 2018

This blog post will cover several of the top, most sought-out customer engagement tools on the market. WordPress blogs. As a downside, MailChimp does not support contact tagging or have advanced lead segmentation options. Out of all the customer engagement software tools that are out there, which one is right for your company?

Social Media 41

Social Media CRM Omnichannel Invoicing 41

ProProfs

JANUARY 6, 2022

For example, the tool you choose should support the repurposing of PowerPoint presentations to create a mini-course or turn blog content into video content. Uptale is an immersive eLearning solution for enterprises with customers in the automotive, healthcare, retail, and manufacturing industry. Features. ? Authoring Tools.

Start-ups 52

Start-ups Compliance Actionable Insights Gaming 52