Logicalware
AUGUST 12, 2021
GC Business Finance is an alternative finance provider that specialises in start-up loans for entrepreneurs. The compliance challenge. GC Business Finance processes around 700 debit card payments every month. “We GC Business Finance use Puzzel’s omnichannel contact centre solution to manage their customer interactions.
Hodusoft
FEBRUARY 1, 2023
What to look for in a business phone system for banking and finance? What to look for in a Business Phone System for Banking and Finance? Scalability: A VoIP phone system eases scalability for banking and finance businesses. Security: In the banking and finance industry, security is a top priority.
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Logicalware
JUNE 20, 2022
This allows companies more flexibility to adopt new technologies or security solutions to achieve compliance. Many of Puzzel’s customers, including GC Business Finance and Lifeplus, already benefit from a reduction in scope by working with PCI Pal to secure their payments. A significant change in version 4.0 PCI DSS v4.0
Logicalware
APRIL 17, 2024
To understand the consequences of non-compliance, we can look to recent regulatory changes for lessons in how the FCA will deal with breaches of the Consumer Duty. Next steps for compliance and excellence Achieving compliance with the Consumer Duty requires a proactive approach.
Hodusoft
OCTOBER 19, 2022
Today, finance contact center software is one of the best ways for financial institutions to keep tabs on their customers and earn their trust. Role of contact center services in financial organizations A finance contact center helps insurance providers, mortgage companies, banks, and other financial institutions connect with their customers.
Lightico
JANUARY 23, 2022
To apply for and authorize automated ACH payments, the customer has to complete yet another long and complicated form, often providing detailed personal and financial information that they have already submitted to apply for an account or financing. This helps avoid human error, reduces non-compliance risk, and simplifies agent processes.
Uniphore
DECEMBER 17, 2021
Source: “ United Healthcare, Humana Top Healthcare Satisfaction Ratings ,” Nathan Eddy, Healthcare Finance, September 2021. With Uniphore, the organization can now provide its agents with real-time guidance including next best actions, best practices, and compliance as well as automation for ACW and call dispositioning.
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