SugarCRM

FEBRUARY 9, 2023

Customer churn increases your CAC because you risk losing your customers before you can redeem the money you spend to convince them to signup. The first thing is counting customers, which can get tricky because of new signups and cancellations during a selected period. Customer acquisition cost (CAC).

Net Promoter Score 26

Net Promoter Score Customer Acquisition Outlook Social Media 26

Intercom, Inc.

JANUARY 11, 2023

Here’s the thing: there isn’t one single motion to scale a product-led organization, and forms and free trials alone won’t drive enough growth to keep a business afloat. Forms or product signups rely on self-input data. The first step towards driving product-led growth? It’s not very reliable to depend on that.

B2B 118

B2B Start-ups Engineering Sales 118

Intercom, Inc.

MARCH 3, 2022

A growth marketer at heart with a background in mathematics, Ramli’s interest in onboarding experiences was piqued as a young consultant driving trial signups. When I was consulting, one of the things that I really got into was driving trial signups, and this was way before things like product-led growth at all.

Start-ups 156

Start-ups Sales Education 156

Intercom, Inc.

JUNE 28, 2018

How do they trial software? Sales knows whether prospects prefer a phone call after a trial signup, or if they prefer to schedule demos on their own. Call trial users after they sign up. Check out our free guide to learn how to use live chat for sales. Understand your prospects and customers.

Sales 184

Sales B2B Start-ups Customer Service 184

Hodusoft

SEPTEMBER 14, 2023

After the initial discussions on pricing plans and free trials, the time comes to onboard the tenant. Complex and lengthy sign-up process Would you be surprised to know that a majority of people will abandon the signup process if it’s too complicated or lengthy? Ask for a Free demo!

Start-ups 98

Start-ups Education Invoicing Customer Satisfaction 98

Intercom, Inc.

NOVEMBER 27, 2019

It’s especially helpful if international aspirations are baked into the strategy from the very beginning: “Most companies, particularly companies isolated, say, in the US market, are missing out on optimizing for half their signups, half their customer flow. Is it a free trial? Who do they sell to? Is it sales-assisted?

Sales 186

Sales Machine Learning Start-ups Touchpoint 186

Help Scout

NOVEMBER 13, 2018

They can sign up for a free trial, read help documentation, and even purchase, all without ever talking to anyone. Free PDF: How to Talk to Your Customers Communicating with customers is an art, a science. Get your own free copy of this comprehensive guide to talking with customers. and a competitive differentiator.

Sales 45

Sales NPS Start-ups Customer Service 45

Help Scout

DECEMBER 18, 2018

Our Support-Driven Growth team experimented with reaching out on Twitter to new trial customers with welcome tweets. Let us know if you have any questions during your free trial. We thought we might discover a new channel for engagement and build a stronger relationship with trial customers in an avenue beyond email.

Engineering 40

Engineering Start-ups Education Innovation 40

Intercom, Inc.

FEBRUARY 22, 2018

From converting trial users into customers, to helping those new customers find their ‘aha’ moment with your product, to keeping them coming back to experience it again and again, we’ve been fortunate to host some of the brightest minds in this space over our podcast’s 100-plus episode run. It’s that simple.

Start-ups 194

Start-ups Education Engineering Sales 194

ProProfs

APRIL 5, 2022

Free and paid plans. Free plan and paid plan at $39/month (billed annually). Customize surveys with your brand logo and colors Free and paid plans. Integrations with Mailchimp, Slack, HubSpot, and more Free and paid plans. Works great on mobile and tablet Free and paid plans. Free and paid plans.

Social Media 52

Social Media CRM Start-ups Net Promoter Score 52

Intercom, Inc.

FEBRUARY 20, 2018

Not only was this experience smooth and friction free, I experienced real value during my first login, which is crucial. Here’s a simple but effective approach from Frame.io; on logging into the app right after signup, customers can watch a short orientation video on how to complete the basic activation steps.

Education 223

Education Start-ups Sales 223

ProProfs

FEBRUARY 16, 2023

ProProfs Quiz Maker Get Started Free Get a Demo ProProfs Quiz Maker software is one of the top-rated online quiz platforms to make online quizzes. This free quiz creator offers a range of fun quiz templates that you can use to create quizzes in minutes. It’s flexible and the number of quiz responses is limited in the free version.

Start-ups 52

Start-ups Gaming Education Entertainment 52

Intercom, Inc.

FEBRUARY 20, 2018

Not only was this experience smooth and friction free, I experienced real value during my first login, which is crucial. Here’s a simple but effective approach from Frame.io; on logging into the app right after signup, customers can watch a short orientation video on how to complete the basic activation steps.

Education 162

Education Start-ups Sales 162