Customer Bliss

JANUARY 4, 2019

I’ve got a lot of great interviews coming up that I can’t wait to share with you! When Alan developed his action plan, he ended up with about 25 projects to improve the patient experience. Prior to joining Cedars-Sinai, Alan was with Emory Healthcare in Atlanta, Georgia, serving as the Director of Operations.

Hospitality 56

Hospitality Hospitality Healthcare Customer Experience 56

Qualtrics

SEPTEMBER 6, 2019

The Qualtrics University Recruiting team is hitting the road at the start of September, traveling from coast-to-coast for career fairs, coffee and networking sessions, and hackathons. Before meeting up with our teams, you can explore what starting your career at Qualtrics looks like. Georgia Tech. University of Utah.

Engineering 40

Engineering Sales Start-ups Technology 40

Customer Bliss

MARCH 28, 2017

Through Toastmaster’s International, Karen has achieved the status of Competent Toastmaster, Advanced Toastmaster Bronze and Competent Leader with Toastmasters International and served as President of the International Customer Service Association-Georgia Chapter. He called her up and wanted the program in his airports, so she moved.

Customer Experience 73

Customer Experience Voice of the Customer Touchpoint Hospitality 73

Qualtrics

SEPTEMBER 12, 2019

I was at the National Collegiate Sales Competition in Georgia when I came across Qualtrics. Usually I get in and start checking emails. I’ve started running my IQMs – talking to professors and helping them with their research needs. So you didn’t grow up in Utah – can you tell us your story of moving here?

Sales 34

Sales Start-ups Gaming 34

ClientSuccess

JULY 29, 2019

Let’s get started with this week’s post! I would say the first place to start is truly understanding and being to articulate your whole scope of services. We’re located in Pennsylvania, Georgia, Colorado, Texas and New Jersey so having open communication and a central “hub” for all our client data is extremely important to our culture.

Start-ups 59

Start-ups Innovation Touchpoint Customer Service 59

Aquire

AUGUST 2, 2021

Chatbots have been popping up all over the place for years now – literally, since you’re most likely to encounter them appearing at the bottom of webpages asking if you need any help. Take up non-complex banking tasks (e.g. Does the provider enable me to set up access permissions and controls? Help solve issues fast (e.g.

Machine Learning 59

Machine Learning Predictive Analytics Healthcare AI 59

ProProfs

JANUARY 18, 2013

King grew up in Atlanta, where he attended segregated public schools. deliver his “I Have a Dream” speech that included these words: “I have a dream that one day this nation will rise up and live out the true meaning of its creed: ‘We hold these truths to be self-evident: that all men are created equal.’

Gaming 78

Gaming Start-ups 78

ClientSuccess

SEPTEMBER 24, 2019

Let’s get started! I’ve also worked toward greater utilization of a reference program where we set up satisfied customers with potential prospects, which often results in a new sale. What’s keeping them up at night? When I started with BetterCloud, I made sure I had good insight into why customers stayed and why customers left.

Engineering 40

Engineering NPS Start-ups Sales 40

Qualtrics

FEBRUARY 17, 2021

They were able to quickly pivot and adjust to unprecedented circumstances, leveraging technology to capture employee feedback and sentiment , enable employees to safely return to the arena, and stand up an early voting location that saw more than 50,000 voters in the primary, general, and run-off elections.

Sports 26

Sports Hospitality Hospitality Start-ups 26

ProProfs

JANUARY 17, 2013

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E-commerce 45

E-commerce Government Transportation Manufacturing 45