DMG Consulting

JUNE 8, 2021

But it’s only in the last 18 months that AQM solutions are seeing significant adoption, due to innovations in the area of artificial intelligence (AI) and machine learning (ML). Analytics-enabled QM has been talked about for at least 12 years and has been available to some degree for 10 of them.

Text Analytics 107

Text Analytics Contact Center VOC Artificial Intelligence 107

C3Centricity

JANUARY 4, 2021

Are you too hoping that technology and specifically artificial intelligence (AI) and machine learning (ML) will save your business? Looking to 2021, I would love to hear what topics you would like me to cover and which are of particular interest to you. Why Technology Won’t Help You Understand Your Customers.

Hospitality 62

Hospitality Hospitality Actionable Insights Artificial Intelligence 62

C3Centricity

JANUARY 13, 2021

Are you too hoping that technology and specifically artificial intelligence (AI) and machine learning (ML) will save your business? Looking to 2021, I would love to hear what topics you would like me to cover and which are of particular interest to you. Why Technology Won’t Help You Understand Your Customers.

Hospitality 71

Hospitality Hospitality Actionable Insights Artificial Intelligence 71

VOZIQ

APRIL 14, 2021

Results from Algorithmia’s third annual survey, 2021 Enterprise Trends in Machine Learning, showed that 76% of enterprises prioritize AI and machine learning (ML) over other IT initiatives in 2021. A successful ML implementation requires all the talent and resources in place.

AI 52

AI ML Machine Learning Artificial Intelligence 52

Zendesk

OCTOBER 17, 2023

Cognitive technology, such as artificial intelligence (AI), natural language understanding (NLU), machine learning (ML), and natural language processing (NLP), train the bot to understand context and human language patterns. and GPT-4 Knowledge cutoff: September 2021 for GPT-3.5

Customer Service 52

Customer Service Artificial Intelligence AI Machine Learning 52

VOZIQ

APRIL 14, 2021

Results from Algorithmia’s third annual survey, 2021 Enterprise Trends in Machine Learning, showed that 76% of enterprises prioritize AI and machine learning (ML) over other IT initiatives in 2021. A successful ML implementation requires all the talent and resources in place.

AI 40

AI ML Machine Learning Artificial Intelligence 40

Hodusoft

JANUARY 1, 2024

That number was 197 million in March 2021. Digital banking can easily adopt and integrate cutting-edge technologies such as Artificial Intelligence (AI), Machine Learning (ML), and others to enhance customer service experience.

Contact Center 52

Contact Center Finance Social Media Artificial Intelligence 52

Hodusoft

JANUARY 1, 2024

That number was 197 million in March 2021. Digital banking can easily adopt and integrate cutting-edge technologies such as Artificial Intelligence (AI), Machine Learning (ML), and others to enhance customer service experience.

Finance 52

Finance Compliance Artificial Intelligence ML 52

SugarCRM

JULY 15, 2021

Aided by machine learning (ML) and artificial intelligence, innovation is just a creative and “opportunistic” team away. While some businesses are in the market for profits; others are in the market to make a difference. And what better way to make a difference if not through innovation?

Innovation 49

Innovation Predictive Analytics Artificial Intelligence CRM 49

Intercom

DECEMBER 14, 2023

On the machine learning team, there’s another way of thinking about this. Liam: That’s interesting to hear you say because I thought your training data cut off in 2021. My training data does indeed have a cutoff of 2021, and I don’t have any direct knowledge or awareness of current events. That’s not how ML works.

AI 98

AI Start-ups Legal Technology 98