Three ways to help your employees become brand evangelists
Inside Customer Service
DECEMBER 2, 2021
In fact, if it wasn't for the name tag and the employees' offer to retrieve a pair of shoes in Sally's size, we might have easily mistaken the employee for another Dr. Martens fan. I probably write too much about the outdoor gear retailer REI , but there's a reason for it. asked an employee as she approached Sally. They just came in.
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