Customer Think

JUNE 26, 2023

Almost everything is going digital nowadays, including businesses. Advanced technologies have facilitated us with new innovative ways to interact, engage, and serve customers.

Business Growth 98

Business Growth Social Media Engineering Innovation 98

Logicalware

MAY 24, 2023

Consorte engineered one of the pioneering cloud-based contact centre solutions, setting the groundwork for what would eventually evolve into Puzzel. Advanced contact centre software emerged, seamlessly integrating telephony, email, chat, and social media interactions into a unified platform.

Artificial Intelligence 52

Artificial Intelligence AI Social Media Innovation 52

Customer Bliss

SEPTEMBER 13, 2016

Some topics I tend to embrace include: Become a Beloved & Prosperous Company that Earns Social Media Raves & Growth. How to Build Your Customer-Driven Growth Engine. Leading Customer Experience Transformation & Innovation. Unite Your C-Suite to Transform Your Business.

Engineering 0

Engineering Social Media Business Growth Innovation 0

CommBox

OCTOBER 11, 2021

59% of online purchasers are aware of social commerce. Today, Consumers use a broader range of eCommerce sites, social media platforms and search engines to purchase products and goods. How Automated Chatbots Increase eCommerce Sales for businesses? Top 5 eCommerce Shopping trends in 2021.

Sales 52

Sales Omnichannel Social Media Retail 52

Zendesk

OCTOBER 20, 2023

Delivering excellent customer service can drive revenue, increase customer retention , stimulate business growth, and improve customer satisfaction. Look for innovations, new technologies, and best practices that can push your business until you’re an industry leader in customer experience and employee experience.

Customer Service 52

Customer Service Customer Journey Map B2C B2B 52

SurveySensum

AUGUST 3, 2023

Imagine you run a B2B marketing software company that provides innovative marketing solutions to small businesses. Whether your objective is to enhance customer experience , satisfaction, loyalty, or business growth, SurveySensum is a go-to solution. Are there any pain points that need addressing?

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

SurveySensum

FEBRUARY 24, 2022

They always prefer to provide their feedback through multiple channels such as email, SMS, social media, and website. . The app helps you ask the right question to the right user using its innovative proprietary survey widget. It offers innovative predictive intelligence and analytics for a better quality of operations.

Customer Feedback 52

Customer Feedback Sentiment Analysis Close the Loop NPS 52