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Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

Hodusoft

Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023 In the dynamic world of Business Process Outsourcing (BPO), staying up-to-date is essential for success. HoduSoft, an innovative provider of unified communications and BPO solutions, will be one of the prominent participants at this event.

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The Complete Guide to Outsourcing Business Services

CallCare

In modern business operations, outsourcing business services refers to the strategic practice of delegating specific business functions or processes to external service providers. By entrusting non-core activities to external specialists, businesses can focus on their primary objectives and core competencies.

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Call Center Statistics You Should Know

Callminer

Although most of your business’s tools and employees may work well together, there can still be a need for internal support providers who can give guidance or link distant divisions together efficiently in the event of difficulties arising at any time. Call Center Finance Statistics. Call Center Workforce Statistics.

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How to get started with AI in 5 simple steps

CommBox

Things we knew in 2023: Leveraging AI greatly increases the operational efficiency of your business – impacting everything from customer satisfaction to cost savings. Businesses of all sizes and across all industries need to find the best way to integrate AI technology into their daily business operations.

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The Future of Communications: How IP PBX is Transforming the Landscape for MSPs

Hodusoft

Being third-party companies, MSPs remotely manage a business’s information technology (IT) infrastructure and end-user systems. The advent of IP PBX telephony systems has revolutionized the way MSPs run their business operations and provide customer support to their clients. Some of them are: 1.

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5 Reasons Why an Enterprise Phone System Is a Business Imperative

Hodusoft

This growth highlights the importance of seamless and unified phone service in business communications, making enterprise phone systems a crucial part of modern communication systems. Investing in a modern business phone system or voice-based communication platform is essential for optimizing growth and streamlining operations.

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Should ITSPs invest in Multi-Tenant IP PBX?

Hodusoft

The changing landscape of business communications accelerated technological innovations in the telecom space. VoIP technology enables users to make calls (audio/video) over an internet connection. Besides, industries like the finance sector, hospitals, etc. WebRTC technology. VoIP (Voice over IP).