18% Growth Unlocked: Text Analytics Uncovers Challenges in Mutual Fund
SurveySensum
JANUARY 4, 2024
You see the quantitative feedback will only give you a score, but only with proper analysis of qualitative feedback can you identify areas of improvement. With the help of Text Analytics Feature, you can properly analyze your NPS program. For the category ‘Information/Knowledge’ the NPS score was -12. But how to do that?
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