Steven Van Belleghem
SEPTEMBER 26, 2019
This is a very entertaining and enjoyable manner to learn some really valuable business lessons. Their official podcast features tech and culture trends and news about robotics, automation, AI, machine learning, cryptocurrency, etc. And then he tests the idea with some of the most iconic masters of scale on the planet.
ECXO
APRIL 10, 2024
This could involve innovative approaches to product design, unique marketing strategies, or exceptional customer service that exceeds customer expectations. Such leaps often require bold, innovative thinking, and a deep understanding of customer needs and expectations.
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Intercom, Inc.
DECEMBER 31, 2019
At a time when SaaS companies represent the vanguard of disruptive innovation, it’s not surprising that an armada of non-software companies are following suit by attempting to replicate the business model in a bid to attract investment. What was perhaps less predictable was the ensuing prevalence of the subscription-based business model.
Ameyo Callversations
FEBRUARY 22, 2022
Artificial intelligence (AI), also called machine learning, has hugely impacted the digital world. Machine learning can help companies anticipate if a person is likely to click on an ad based on their online behavior and audience segmentation. Machine Learning. This is where artificial intelligence comes in.
DMG Consulting
AUGUST 16, 2022
The leading IVA solutions are already generations ahead of most IVRs, but the innovations keep coming. Today’s IVAs use machine learning (ML) to identify new use cases and make recommendations on how to respond to them. IVAs Are Good for Agents and CX. IVAs Are Essential for an AI Transformation.
Uniphore
JANUARY 25, 2022
As we’ve seen with other innovations, the more familiar people become with the technology, the more they expect to see it. Automotive, healthcare, retail, banking, transportation, entertainment, education, human resources, legal services – and more. And it’s a two-way street. Take delivery tracking, for example.
Intercom
MARCH 9, 2023
For years, the industry has lauded the potential for AI and machine learning to radically transform the way we work, especially as advancements in computing power and data storage made it possible to train larger and larger models. Is this wave of innovation any different from past waves? We can’t say it caught us by surprise.
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