love-lyft-uber 
Customer Bliss
APRIL 14, 2016
Uber has no doubt been a darling of the investor community and the business school community. By contrast, Lyft — which is the clearest rival to Uber and the company it’s most compared to — has had very successful valuations, but nothing closer to Uber. Uber is only tops in eight markets.
Customer Bliss
NOVEMBER 9, 2017
Why You Should Love Lyft more than Uber : In tying back to one of my core competencies that you have to treat your customers as assets, which also includes your employees – I take a look at how Lyft treats its customers (drivers) and how that impacts its business.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Beyond Philosophy
JUNE 6, 2016
I love Uber and one of the reasons is their seamless approach to payment, that included the tip, which meant I didn’t need to think about it? However, cash tipping is now coming to Uber. Uber, while agreeing to this policy change, isn’t exactly embracing it. How much, do I have the right money, do I have any cash?
Customer Bliss
NOVEMBER 22, 2017
I hope you’re all taking some time to enjoy being with loved ones, eating, and relaxing. I must say, I’m not surprised that this episode with Mary Winfield, the VP of Customer Experience and Trust at Lyft is the most downloaded episode. Lyft is truly a company that operates from a set of core values.
Shep Hyken
APRIL 25, 2022
I love customer service statistics , and this short article has several. No Ubers available in the area? Consumers may turn to Lyft. They also expect a faster, more intimate interaction and the option for automation technology, according to a press release on the findings. The headline is a fun one.
MattsenKumar
JUNE 23, 2021
It is perhaps the most loved offering of e-pharmacy players. . Uber is fighting Lyft in the United States simultaneously. While the battle for preferred cab aggregator continues, Uber is also focusing one-vehicle and food delivery in multiple countries. It is fighting Ola in India. Top Trends from Food Delivery Industry.
Intercom, Inc.
DECEMBER 31, 2019
In the era of Google Maps, Uber, and Lyft, being lost increasingly feels like an ailment from a different era, like smallpox or bubonic plague. The state of having nothing to occupy your mind but the thoughts in your mind is increasingly alien to us, more of a memory from childhood than a facet of our daily existence.
Expert insights. Personalized for you.
56 
Let's personalize your content