ClientSuccess

FEBRUARY 3, 2020

SILICON SLOPES, UTAH – February 3, 2020. JD will be instrumental in working closely with our CTO, Jeremy Knudsen, to deliver the next generation innovations in customer success technology.”. JD will spearhead Product Management and User Experience Design, and will be a member of the ClientSuccess Executive leadership team.

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Innovation Actionable Insights Technology Technology 52

Qualtrics

OCTOBER 30, 2019

After visiting the campus in Utah (I had only been to Utah once before to ski in Park City), I was blown away by the culture. So you left Chicago for Utah? Utah – is – beautiful. There was just something about Utah that sucked me in. For now, Utah feels like home. Tell us about it!

Outlook 36

Outlook Start-ups Sales Technology 36

ClientSuccess

MAY 10, 2019

These attributes are also needed by customer success leaders and SaaS leaders as they build technology solutions, people, processes, strategies, and execution motion around creating world-renowned customer experiences. The 4th Annual CS100 Summit will be held in beautiful Sundance , Utah, September 9-11, 2019, at the Sundance Mountain Resort.

Innovation 48

Innovation Technology Technology Customer Experience 48

Qualtrics

MAY 2, 2019

SheTech is a year-long program that includes high schoolers from all over Utah. Our Qualtrics team ran three workshops to get women to explore what is possible with the use of technology: Discover Your Future Career. She was the Team Captain for Georgetown University Field Hockey and is an avid explorer of Utah.

Legal 40

Legal Government Start-ups Engineering 40

Qualtrics

DECEMBER 18, 2018

As our technology scales from people and companies to communities and governments, we will begin to close gaps in ways we never dreamed possible. Our Research Services team recently did a food drive to close the hunger gap in Provo, Utah. We have a passion to close experience gaps in everything we do.

Government 37

Government Education Technology Technology 37

Qualtrics

AUGUST 5, 2019

We have numerous engineering-wide discussions on machine learning research, architecture design, and technologies other teams have leveraged. Drew is an alumnus of the University of Utah and started his career at Lucid Software. We are also given a percentage of our time to learn new skills that we are personally passionate about.

Engineering 36

Engineering Machine Learning Technology Technology 36

Qualtrics

MAY 2, 2019

This crew is made up of BYU, Fordham University, AGH University of Science and Technology , University of Utah, University of Mumbai, University of Maryland Baltimore County, Akademia Górniczo-Hutnicza im. awa Staszica w Krakowie, Western Washington University, Universidad Politécnica de Valencia, and Boston University alumni.

Legal 20

Legal Finance Engineering Start-ups 20

ClientSuccess

AUGUST 30, 2018

Notably, Carine Clark , CEO of Banyan , presented at last year’s premier customer success leadership event in Sundance, Utah, and her message was both powerful and practical. As we’re less than two weeks away from the 2018 CS100 Summit , we’re reflecting on some of the amazing messages we’ve heard over the years.

Outlook 40

Outlook Innovation Customer Service Technology 40

ClientSuccess

OCTOBER 22, 2019

7-9) From : Natalie Williams ; Director, Customer Success | Company : SmashFly Technologies | Location : Orange County, California. 14-17) From : Brett Andersen ; Director, Client Success | Company : Degreed | Location : Salt Lake City, Utah.

Touchpoint 41

Touchpoint Start-ups Customer Service Sales 41

ClientSuccess

JULY 12, 2017

Dave then asked Stacey what she thought about the huge wave of marketing technology solutions and companies coming to market. Join us this September at the CS100 Summit 2017 at Sundance, Utah. With firm conviction, Stacey told the audience that investors are looking for the IPO, not for the acquisition.

Sales 40

Sales Technology Technology 40

ClientSuccess

JANUARY 25, 2018

Location : Salt Lake City, Utah. Marketware is the leader in providing relationship management and data analytics technology to ensure organizations have the insight to strengthen their competitive advantage and generate new growth opportunities. Company : Marketware. From : Erica Newell , Lead Client Success Manager.

Start-ups 42

Start-ups Sales Technology Technology 42

ClientSuccess

DECEMBER 18, 2017

Location : Salt Lake City, Utah. Marketware is the leader in providing relationship management and data analytics technology to ensure organizations have the insight to strengthen their competitive advantage and generate new growth opportunities. Company : Marketware. From : Erica Newell , Lead Client Success Manager. Deliver value.

Social Media 41

Social Media Retail Technology Technology 41

ClientSuccess

JULY 9, 2019

Location : Salt Lake City, Utah. What processes, tools, technologies, routines, data are required? Before I stepped into Client Success roles, I consulted on change management and technology adoption. The goal is that by sharing our experiences we’ll be able to learn and apply more practical advice / practices to our careers.

Start-ups 40

Start-ups NPS Finance Technology 40

Zendesk

SEPTEMBER 30, 2022

The technology analyzes your data to find the answers that make your customers happy. Utah is a responsive and mobile-friendly Zendesk theme that comes with a fully customizable homepage. Take this data and filter it how you want: by serial number, by model, by type, etc. It is highly adaptable and supports all Zendesk functions.

Legal 52

Legal Finance Compliance AI 52

Callminer

SEPTEMBER 5, 2017

KomBea Corporation, located in Salt Lake City, Utah, has been helping call centers become more compliant, secure, and efficient for over 12 years. Technology systems that provide pre-recorded disclosures and automated statement delivery that is integrated with each call can make onboarding processes much easier. Nicholas Piël.

Mystery Shopping 140

Mystery Shopping Legal Contact Center Start-ups 140

ClientSuccess

SEPTEMBER 24, 2019

3) From : Natalie Williams ; Director, Customer Success | Company : SmashFly Technologies | Location : Orange County, California. 5) From : Brett Andersen ; Director, Client Success | Company : Degreed | Location : Salt Lake City, Utah. True customer success takes a village. CSMs can’t do it alone!

Engineering 40

Engineering NPS Start-ups Sales 40

ClientSuccess

MAY 9, 2018

Location : Provo, Utah. In terms of SaaS B2B, by far, the most fulfilling thing about customer success is helping clients change specific behaviors within their org to allow technology to become a solution to dozens of pain-points they’ve been experiencing. Let’s get started with this week’s post! Company : Grow.com. Question 1.

Start-ups 40

Start-ups Innovation B2B Gaming 40

Qualtrics

JUNE 30, 2020

I joined through a company called Omniture, which is a web analytics company that was based out of Orem, Utah at the time. And I've just sort of slowly, you know, chipped away and, and you know, have lots of great experiences, credible experience for, you know, armature, a small Utah based company be acquired by Adobe.

Start-ups 26

Start-ups Innovation Government Technology 26

ClientSuccess

AUGUST 7, 2019

In September, The Success League team will be joining hundreds of other customer success thought leaders in Sundance, Utah for the 2109 CS100 Summit as a sponsor. From department goals and metrics to training and education, The Success League team helps customer success leaders develop every single part of the process.

Start-ups 41

Start-ups Sales Education Technology 41

ClientSuccess

MAY 16, 2018

Location : Salt Lake City, Utah. I love sharing best practices and technologies that make an impact. The goal is that by sharing our experiences, we’ll be able to learn and apply more practical advice / practices to our careers. Let’s get started with this week’s post! From : Erica Newell ; Manager, Client Development. Question 1.

Start-ups 41

Start-ups Outlook Sales Technology 41

ClientSuccess

MAY 10, 2017

Lonnie later on describes that InMoment does things a bit differently than other technology companies, and he believes that people and the true value that a company provides is by far the most important aspect of business. Join us this September at the CS100 Summit 2017 at Sundance, Utah. You can view Lonnie’s entire presentation here.

CX 40

CX Sales Technology Technology 40

Qualtrics

SEPTEMBER 3, 2019

It goes so far that Qualtrics sponsors the NBA Team Utah Jazz and put the 5FTF logo on the jersey instead of the company logo. Pia is an alumnus of Deggendorf Institute of Technology and the Hong Kong Polytechnic University, and started her career here at Qualtrics! I don’t know what would be a cooler surprise than that! Want to chat?

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