IT’S ALL ABOUT ACTION
Futurelab
MARCH 8, 2024
NOTE: From now on, every Friday, here: Kolle’s column about #NoBullshitCX #20yearsFuturelab Taking action at both the individual client level and the team/company level with a more strategic view is the ONLY way to get ROI out of a VoC programme. Do you succumb to analysis paralysis, or are you action focused?
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