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9 Best Market Research Tools & Software in 2024

SurveySensum

But hear me out – organizations that invest in market research early in the product development process save up to 10 times the cost of fixing issues after the product is launched! Reach out to improve their experience and reduce churn. 10 times is a lot of money for just a few extra hours of work, right? Still not convinced?

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7 Ways to Create a Great Customer Experience Strategy

CommBox

And believe it or not, your brand can provide that community to thousands (if not millions) of people across the globe thanks to modern innovations like social media , blogs, and email marketing. Don’t forget to also monitor your direct messages, tags and mentions, and any hashtags that use your brand name.

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4 Easy Steps for Building an Internal Knowledge Base

Comm100

Use this blog post to learn how to create an internal knowledge base in just four easy steps. As a self-serve tool, external knowledge bases are available 24/7 and save companies valuable time and resources by reducing the amount of incoming chat requests, calls, and emails. Choose your knowledge base type. Gather your content.

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How to Conduct an Employee Compliance Assessment

ProProfs

Non-adherence to General Data Protection Regulation (GDPR) compliance requirements cost companies $98.8 Once you’re done reading this blog, you’ll know everything about leveraging online assessments for compliance success. This reduces your training cost and time investment. . You may ask. .

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15 Top Formstack Alternatives for Effective Survey

SurveySensum

This blog discusses the 15 best Formstack alternatives, examining their features, pros, cons, and pricing to help you choose the right tool for your business. Unintuitive user interface A poor user interface can hinder the usability of a tool and reduce the efficiency and productivity of users. As a result, users seek alternatives.

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How to Improve Customer Retention with NPS Surveys?

SurveySensum

Additionally, retaining existing customers is much more cost-effective than acquiring new ones, costing five times less. A high customer retention rate can lead to cost-effective and efficient growth for your business. With this tool, you can create tags and categorize feedback by department, features, services, and more.

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It’s All About The $$$ – How Much Money Can Chatbots Actually Save You?

Comm100

This blog post is dedicated to helping you calculate the return on investment (ROI) that Chatbots will bring your company, and how much money Chatbots can save you. This is important because businesses are always looking to cut costs without sacrificing service or product quality. Why Chatbots? How Can Chatbots Help Me Save?